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Launch It Consulting India Private Limited Hyderabad / Secunderabad
Desired profile:fluency in english language is mandatory to deal with global customers.high level of communication skills both verbal and written. join conference bridges and engage relevant resources.resolving client issues that are within the scope of their capability and are documented in the troubleshooting guide within the specified service level agreements/operational level agreements.work on challenging escalations and be patient / polite...
Skills: incident management, sql, it infrastructure management, cloud computing, office 365, it support
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Inspiration Manpower Consultancy Private Limited Bengaluru / Bangalore
Role : sw/application tech support practitioner role description : act as the ongoing interface between the client and the system or application. dedicated to quality, using exceptional communication skills to keep our world class systems running. can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. must have skills : service management governance good to have skills : infrastructure service...
Skills: service mgmt incident + probem + change itil it service management itil, itsm, it service management, service management
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Mnr Solutions Private Limited Hyderabad / Secunderabad
Incident response forensics (irf) analyst roles and responsibilities:€conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations.€conduct large scale investigations and examine endpoint and network-based sources of evidence.€recognize and understand attacker tools, tactics, and procedures in iocs that can be applied to current and future investigations. €develop...
Skills: forensic, investigation, incident response, digital forensic
Education : Bachelor Of Technology (b.tech/b.e) Bachelor Of Technology (b.tech/b.e) Job Category : Computers / IT Computers / IT
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Nusecond Technologies Private Limited Bengaluru / Bangalore
Knowledge and skills required: strong verbal and written communication skills is a must. good experience as major incident manager role. should have knowledge on infrastructure environments (e.g. operating system, hardware, data center, security, network, sap / web related applications). experience in problem analysis and architecting solutions of infrastructure and business application environments will be added advantage. foundational knowledge...
Skills: major incident manager, itil, datacenter, it infrastructure
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Team Ware Solutions Bengaluru / Bangalore
Are you hunting for major incident management role, here your hunt is over.teamware solutions is hiring for mim role who will be deployed to the client place.experince : 6-10 yearswork & interview location : bangaloremode of interview : f2fnotice period : immediate to 15 -20 daysinterested please share cv at manaswani@twsol.com:€ monitoring dashboard,€ triggering bridge in case of outage,€ ensure right...
Skills: incident management, change management, problem management, itil
Education : Bachelor Of Technology (b.tech/b.e) Bachelor Of Technology (b.tech/b.e) Job Category : Call Center Call Center
Golden Opportunities Private Limited Mumbai
Descriptionincident response_mumbai candidate expectation : skill set : incident response, itil, incident management total and relevant experience : 3-7years education and certifications: 15 years (10+2+3) of full time regular education is a must. : strong exposure to incident management must be expertise in handling incident responses good at computer security and problem solving sound knowledge in itil excellent communication skills
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Human Resources Human Resources
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Colt Technology Services India Private Limited Bengaluru / Bangalore , Gurgaon / Gurugram
Role purpose:the primary function of the lead is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes in the circuit, voice backbone faults for service related incidents for all colt products delivered over the voice network with 24x7 responsibilities. develops customer solutions to address a variety of business problems across voice domain. acts a subject matter expert on...
Skills: voice, voip, sip, sonus
Education : Bachelor Of Technology (b.tech/b.e) Bachelor Of Technology (b.tech/b.e) Job Category : Call Center Call Center
Magna Bengaluru / Bangalore , Pune
Hi everyone,hope all are doing greatjob openings for incident mangament(pune/bangalore)experience:3 to 7yearsbudger:6.5lpalocation:pune and bangaloredesgination:incident management lead (depty manager) intersted candiadtes share their profiles to this e-mail id:bindu.darsi@magna.in and call:8501993803description:ccna,itil,itil foundation and ccna ( ccnp preferable)be/b tech in ece or eeestrong knowledge in fixed line trouble shooting and strong knowledge...
Skills: incident management, ccna, itil
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Provizor It Services Private Limited Bengaluru / Bangalore
Tasks will include:€co-ordination of major incidents during shift€detailing of shift take-on and hand-over duties€delivery of assigned tasks to agreed quality on shift period€respond to customer queries over email/phonegood communication skills:€able to communicate effectively with team colleagues, at all levels and particularly with technical colleagues€able to function effectively in a matrix...
Skills: "incident management", "tech support", "change management", "problem management", "itil", tsr", "tse", "tso"
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center

Latest Incident Management Job For Freshers And Experience

Exp: 3 to 6yrslocation:- pune and bangalore itil foundation and ccna ( ccnp preferable) be/b tech in ece or eee strong knowledge in fixed line trouble shooting and strong knowledge in ip networks trouble shooting escalation management - customers/service provider/stake holders tracking and delivering kpi's assigned to individual/function ( risla,mtrs,fcr and tnps). in addition review meeting with customer/stake holders and service providers when...
Skills: itil foundation and ccna ( ccnp preferable), incident management
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Fis Global Business Solutions India Private Limited Pune
:incident management€“ pune€“ 6 to 10 years- jr81740are you curious, motivated, and forward-thinking? at fis you€™ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.about the teamthis...
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Provizor It Services Private Limited Bengaluru / Bangalore
Itil incident management (im) is the practice of restoring services as quickly as possible after an incident. and it€™s a main component of itil service support.itil incident management is a reactive process. you can use im to diagnose and escalate procedures to restore service. so, it€™s not a proactive measure.common itil incident management activities include:detecting and recording incident detailsmatching incidents against...
Skills: "service delivery", "service desk", "incident management", "change management", "problem management", "itil", "mailbox management", "ticket management system"
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
3 Minds Esolutions Private Limited Mumbai , Pune
Role: incident managementlocation : chennai/mumbai/punefull time: (night shift)timings-(9:30 pm to 7:30 am) 95% work from homethorough experience in service management suite like service now, remedy, etc.1. responsible for overall coordination of the incident management, whenever there are major incidents2. planning and managing support for incident management tools and processes3. coordinating interfaces between incident management and other service...
Skills: incident management, incident manager, itil infrastructure, itil, remedy, service now
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Raj Consultancy Mumbai , Mumbai City
Hello,jd€handle incident management team and ensure,oreal time & continuous follow-up with support teams for critical incident resolutionomanage and coordinate activities during overall incident life cycleoincident record is fully updated prior to problem management handover oall incident notifications are sent as per agreed processodrive bridge calls for effective coordination, incident resolution, service restorationocontinuously follow-up...
Skills: tickets, ticketing, problem management, incident management, change management
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Technosoft Global Services P Ltd India
:24*7 shift - good communication - written and oral - 12 months swivel support kind of experience- will serve as an interface between the client and internal teams- ensures data/information/updates is recorded in the internal/client tool accurately- understand, implement and follow the processes as per the policies - ensure that defined processes and procedures are being followed both in terms of horizontal and vertical escalation-...
Skills: incident management
Education : Bachelors/ Degree Bachelors/ Degree Job Category : Call Center Call Center

More Incident Management Vacancies In India

We Search Inc Bengaluru / Bangalore , Cochin / Kochi / Ernakulam
Incident response: € examine network topologies to understand data flows through the network € execution of incident handling functions as well as direct response to public and private network incidents € provide regular monitoring, triage, and incident response to automated security alerts € correlate incident data to identify specific vulnerabilities and make recommendations that enable expeditious...
Skills: cyber security incident response lead
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Vserv Business Solutions Private Limited Gurgaon / Gurugram
Opportunityincident response application engineer is responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements. he or she will also be accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the application infrastructure. some...
Skills: system administrator, network admin, unix system administrator, it infrastructure, windows, unix, linux, apache, aws, google,
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Vserv Business Solutions Private Limited Gurgaon / Gurugram
Opportunity incident response infrastructure engineer is responsible for diagnosing and resolving infrastructure related issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements. he or she will also be accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the infrastructure....
Skills: system admin, system administrator, system administration, it infrastructure, infrastructure support engineer, infrastructure engineer, cloud, linux, windows, vpn, vmware, shell script
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Bob Tech Solutions Private Limited Hyderabad / Secunderabad , Pune
Immedaitely looking itil management itil incident manage for well reputed for companyexp:4 to 12 yrs(l2 and l3 support)location:pune/chennai/hyderabadnotice period: immediately to 15 days
Skills: itil management itil incident management
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Bob Tech Solutions Private Limited Hyderabad / Secunderabad , Pune
€drive the efficiency and effectiveness of the incident management process€produce authorized management information€manage and coordinate the work of the customer support center (csc)€monitor the effectiveness of the it service management tool and make recommendations for€continued enhancements€ensures the quality of the process€empower process analysts to make decisions based on customer...
Skills: incident manager
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Incident managerthe role of incident manager is to ensure the goals of the incident management process are achieved. the main objective is to restore normal service as soon as possible. normal service should based on customer perspective and should be explicitly be defined in a sla. 1.1.1responsibilities€drive the efficiency and effectiveness of the incident management process€produce authorized management information€manage...
Skills: "itil incident manager", "itil incident analyst", "itil incident coordinator", "itil problem manager", "itil problem analyst"
Education : Any Graduate Any Graduate Job Category : Computers / IT Computers / IT
Teamlease Digital Bengaluru / Bangalore
: incident managementexpereience:  1-2yrsnotice period: 0-15 days mode: contract to hire payroll: teamlease job location:bangaloregap should not be more than two years intrested candidates please share your cv renuka@teamlease.com
Skills: incident management, itilinfrastructure, itil, change management, problem management, global incident manager, mim
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Aarna Consultancy Bangalore
Experienced incident manager to work for their end client in the financial services sector.. the candidate is required to manage the complete life cycle of an incident in a controlled and effective manner, manage incident escalations and communicate incident progress, chair incident recovery meetings, create recovery plans, take accountability for relationships with internal and third party teams, ensure that the incident management process is integrated...
Education : B.Sc / BCA / B.Com / BBA / Any Bachelor Degree B.Sc / BCA / B.Com / BBA / Any Bachelor Degree Job Category :
Web Packets Software Solution Bangalore
Goal is to ensure application of standardized methods and procedures and prompt handling of major incidents in order to minimize the impact on service delivery. high visibility role requires high level of customer service. technical support team lead will be on a shift and responsible for providing major incident coordination, sla oversight, and some level of change coordination in a client application and infrastructure support environment (large...
Exp: Fresher Education : B.Sc / BCA / B.Com / BBA / Any Bachelor Degree B.Sc / BCA / B.Com / BBA / Any Bachelor Degree Job Category :
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