Job Description:
• Candidate has to ensure client engagement through activation of clients on Mobile app, net banking and other non-branch channels
• Providing Seamless, Fast, Easy and Transparent services to clients on the Bank
• Attending requests and queries of clients are resolved within defined TAT
• Reducing complaint instance, and ensuring resolution of issues within defined TAT
• Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc to the clients
• Managing client servicing at the branch lobby and ensuring maximum client satisfaction
• Sales- Acquisition of new clients to the bank, and family accounts of existing clients Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs
Indusind Bank is looking for MBA / PGDM / MBM profile candidates.
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