Responsibilities: Develop Solution Design / Configuration: oCommunicate with Lead Sales Engineers to gather and understand requirements oDevelop detailed design solutions including the bill of material (BoM) configurations, VM layouts and architecture diagrams oCommunicate and collaborate with Lead Sales Engineers to submit staffing professional services estimate requests oDevelop Solution Review presentations oCoordinate preparation of materials and assist Lead Sales Engineer with the Cisco (A2Q/DMS) and internal Design Review processes. oDevelop Proposals and SOWs using standard TTEC templates oProvide a major contributing technical role for RFP Response Development oCoordinate and provide assistance to Lead Sales Engineer in consolidating pricing from third-party quotes, bill of materials and professional services estimate into pricing template/tool.
Required skills: 2+ years presales experience designing complex Contact Center, voice self-service solutions (applications and infrastructure) 3 to 5 years design and architecture experience working with Cisco UCCE solutions is preferred. Strong English language verbal and written communications skills
We offer an outstanding career development opportunity, a competitive base salary and full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client delivery, support and satisfaction.
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