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Cognizant Jobs For Projects Associate In Chennai

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Job Details

Job Description:
Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs
Adherence to customer security and compliance requirements
Implementation of approved change requests in line with customer change management process
Responsible for incident life cycle following ITIL / BIC frame work as applicable
Adherence to customer communication etiquette.


Ensure stated productivity requirements are met for the engagement

Review CSAT feedback and ensure timely implementation of corrective actions
Participate in Critsit process to resolve the incident in a timely manner
Log and triage incidents
Coordinate with resolver groups vendors/carriers.


Provide inputs to FAQ database / KR / contribute towards updating knowledge articles
Contribution to continuous service improvement plans (CSI)

Continually assess skill level and provide intervention assistance
Contribute to and participate proactively in knowledge sharing sessions
Encourage team individuals to participate in organization innovation programs

Qualification: Bachelor’s in Science/ Commerce/Engineering or equivalent

Candidate Profile
Qualification: Bachelor’s in Science/ Commerce/Engineering or equivalent

Cognizant is looking for Any Graduate profile candidates.

About Cognizant
Projects Associate Jobs in Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the worlds leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Short Job Information


Job Title : Projects Associate
Company Name : Cognizant
Job Location : Chennai, Tamilnadu
Education : Any Graduate
Category : Computers / IT
Experience : Freshers
Post Date : 13 July, 2020
Last Date : 27 August, 2020
Ge Job Alert on : Email - Whatsapp - Telegram
How to Apply for Projects Associate
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