Global Customer Support Intern Jobs

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Job Description for Informatica Freshers Recruitment 2019 : We are looking for data scientists with proven record of applying data science to solve problems at an industrial scale. Candidate will be part of the fast-paced data science team. Candidates will be required to interact with Customer Support Teams, Maintenance renewal team, Automation team to understand their problems, gather relevant data, build models by applying advanced analytics and generate insights to solve the identified problems. Candidate should enjoy playing with machine learning and finding patterns in big data.

Who will fit in the team:

Enjoy playing with machine learning, Natural Language Processing, Data Science Tools and finding patterns in our customer data.

If you are creative, analytical, self-driven, can work with least supervision, and passionate about your work and like working with different support teams, you can work with us.

Key Responsibilities for Informatica Freshers Recruitment 2019 

  • The role would encompass building analytics, recommendation, framework and identifying key analytics projects for Global Customer Support, focussed on Customer analytics. Responsibility cut across teams.
  • You will be working on data modeling and identifying patterns in Global Customer Support data.
  • Generating Models for classifications for Customer Success initiatives using Machine learning.
  • Generating taxonomy from customer case data using Natural Language Processor.
  • Building Natural Language processing platform, Data Lake for Customer data
  • Derive insights from Structured, semi-structured and Unstructured data – Supervised and Unsupervised.
  • Specify manipulative or computational methods to be applied to models.
  • Perform validation and testing of models to ensure adequacy and reformulate models as necessary.

Desired Skill Set

  • Knowledge of machine learning techniques like Bayesian, Decision Trees, Neural Networks, etc.
  • Knowledge of advanced statistical methods including multi-variate statistical methods, discrete choice modelling, etc.
  • Hands on experience in building and deploying models in Production
  • Working knowledge on tensorflow and other Deep Learning frameworks.
  • Exposure on Training models on GPU servers and on the cloud.
  • Understanding/Implementation experience of the state of the art Neural Network architectures like LSTM, LSTM with Attention etc.
  • Optimization solutions like constraint based optimization, game theory, etc. is a bonus
  • Working proficiency in at least one programming language (C++, Java, R, Python, etc.) and SQL
  • Working proficiency in at least one data mining tool (SAS, SPSS, R, RapidMiner, etc.)
  • Good communication skills

Required Qualification for Informatica Freshers Recruitment 2019 

  • Bachelor’s degree in Computer Science or
  • Master’s degree in Mathematics or Statistics.
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About Informatica
Global Customer Support Intern Jobs in Informatica
Digital transformation changes expectations: better service, faster delivery, with less cost. Businesses must transform to stay relevant, and data holds the answers.
As the worlds leader in Enterprise Cloud Data Management, we recognize a generational market disruption in data is underway. We are entering Data 3.0, where data powers digital transformation, and were prepared to help you intelligently leadin any sector, category or niche. Informatica provides you with the foresight to become more agile, realize new growth opportunities, and create new inventions.
With 100 percent focus on everything data, we offer the versatility needed to succeed. We invite you to explore all that Informatica has to offerand unleash the power of data to drive your next intelligent disruption.
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More Information
Location Bangalore , Karnataka
Education B.E. / B.Tech , M.Sc
Experience Fresher
Industry Computers / IT
Job Type : Full-time
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