Top MNC Jobs

Dell Freshers Jobs for Fresher Technician in Bangalore

https://chat.whatsapp.com/Fxfkmx0OBLD5dThbZBorinClick Here Get Jobs on Whatsapp
Jobs Alert on TelegramGet Job Alert on Telegram
Job Details

Job Description:
Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals and software

Role Responsibilities
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for Out of warranty & In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Requirements
0 to 4 years of relevant work experience required.
Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.

Preferences
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Technical Qualification

Want latest jobs alert?
Candidate Profile
B.E / B.Tech / B.Sc / B.Com/ BCA / Any Graduates
Looking for B.E. / B.Tech , BCA / BCM , B .Com , B.Sc , Any Graduate graduates profile.
Company Profile
About Dell
Fresher Technician Jobs in Dell
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We cant wait for you to discover this for yourself as a Senior Associate,
Sample Placement PapersT
More Information
Location Bangalore , Karnataka
Education B.E. / B.Tech , BCA / BCM , B .Com , B.Sc , Any Graduate
Experience Fresher
Industry Computers / IT
Job Type : Full-time
Download Dell Placement Papers and Interview Questions
Advertisements
How to Apply
Post Resume Free
This job has been expired and not accepting application.
https://chat.whatsapp.com/Fxfkmx0OBLD5dThbZBorinClick Here Get Jobs on Whatsapp
Jobs Alert on TelegramGet Job Alert on Telegram

Similar Jobs to Fresher Technician Jobs

Contact Us Terms of Services Privacy Policy

Follow us on : Find us on Facebook Find us on Twitter 

YuvaJobs.com - All Rights Reserved
Post Your Resume Free | Download Work from Mobile App