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Training Manager Jobs

City Life Retail Private Limited
Job Shared by MonsterIndia
Job Description
€Responsible for managing the training requirements of stores across India & operational staff
€Develop a training calendar in line with company objectives and ensuring training delivery as per the calendar
€Design and develop customized training programs for various areas including customer service, selling and mentoring needs including needs analysis, content development & effectiveness management
€Working in conjunction with Retail Operations in the follow up, and feedback of training programs
€Managing the training team, recruitments, Set parameters for Service Quality Audit
€Looking over the new staff induction process of new retail employees
€Tracking training effectiveness through structured monthly review mechanism
€Developing training tools in various forms as contents to facilitate planned training interventions covering all the business verticals of the organization.
€Deliver and represent the Regions training performance to Management
Formulate the Training Model:
€Decide on the Training Modules and the course outline that would augment it
€Deciding of the structure, duration and training flow for each training module
Content Creation for the training modules
€Finalizing the delivery pattern & Delivering the training
€Responsible for (content, delivery, infrastructure, certification, and schedule.)
€Work closely with relevant domain/technology experts in the team; understanding new product or existing technologies, services and creating instructional materials to effectively communicate this to the user community.
€Creating training manuals, user guides, tip sheets, testing and evaluation procedures, multimedia visual aids or other educational materials.
€Recruiting Training Executive region wise and Conducting training across all stores for all levels
€Visiting Sites, Conducting reviews, Analysing GAP & Work on the methods to bridge this Gap
€Provide Training to improve the Training Skills of the Internal Trainers
Qualities Needed for This Jobs
Training Manager
Candidate Profile
Looking For Training Manager Exp In Retail Sector.
Looking for Any Graduate graduates profile.
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More Information
Location Kolkata
Education Any Graduate
Experience 3 (yrs)
Industry Computers / IT
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