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Training Manager Jobs

City Life Retail Private Limited
Job Shared by MonsterIndia
Job Description
€Responsible for managing the training requirements of stores across India & operational staff
€Develop a training calendar in line with company objectives and ensuring training delivery as per the calendar
€Design and develop customized training programs for various areas including customer service, selling and mentoring needs including needs analysis, content development & effectiveness management
€Working in conjunction with Retail Operations in the follow up, and feedback of training programs
€Managing the training team, recruitments, Set parameters for Service Quality Audit
€Looking over the new staff induction process of new retail employees
€Tracking training effectiveness through structured monthly review mechanism
€Developing training tools in various forms as contents to facilitate planned training interventions covering all the business verticals of the organization.
€Deliver and represent the Regions training performance to Management
Formulate the Training Model:
€Decide on the Training Modules and the course outline that would augment it
€Deciding of the structure, duration and training flow for each training module
Content Creation for the training modules
€Finalizing the delivery pattern & Delivering the training
€Responsible for (content, delivery, infrastructure, certification, and schedule.)
€Work closely with relevant domain/technology experts in the team; understanding new product or existing technologies, services and creating instructional materials to effectively communicate this to the user community.
€Creating training manuals, user guides, tip sheets, testing and evaluation procedures, multimedia visual aids or other educational materials.
€Recruiting Training Executive region wise and Conducting training across all stores for all levels
€Visiting Sites, Conducting reviews, Analysing GAP & Work on the methods to bridge this Gap
€Provide Training to improve the Training Skills of the Internal Trainers
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Qualities Needed for This Jobs
Training Manager
Candidate Profile
Looking For Training Manager Exp In Retail Sector.
Looking for Any Graduate graduates profile.
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More Information
Location Kolkata
Education Any Graduate
Experience 3 (yrs)
Industry Computers / IT
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