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Openings For Csr For Voice For Top Mnc's Sal Upto- 25k Call Mina @ 7349790916 Jobs

Ekhard Hr Services
Job Shared by MonsterIndia
Job Description
Dear Candidate,
Greetings from EKHARD HR Services!!
.
POSITION SUMMARY €“
A CSR in this role deals with a number of incoming calls pertaining to the client€™s business. The
Associate provides excellent customer service and gives precise information to the customer ensuring
customer satisfaction.
Available Shifts €“
US Shift
UK Shift
Rotational Shift
Education Qualifications / Eligibility:
Any Graduate/under graduate with minimum 6 months of experience in international voice.
Excellent in Communication Skills in English
KEY RESPONSIBILITES
€ Answers incoming customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.
€ Responds to incoming calls from the customers to solve queries and provide alternative options, also change any account information upon customer€™s request.
€ Ensure resolutions are provided keeping in mind call control and call duration as prescribed by the client SLA.
€ Ensures all information provided is post verification and authentication as per the Data Protection Act
€ Updates the client software with customer information, queries and Service requests.
€ Provides new thoughts and ideas for process improvements
€ Works in conjunction with process requirements and metrics (SLA)
Thanks & Regards
MINA
Call €“ 7349790916
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Qualities Needed for This Jobs
International Call Center, International Bpo, Voice Process, Bpo Call Centre, Customer Care Executive, Call Center Executive, Bpo Fresher, Bpo, Domestic, International, Outbound, Inbound, Call Center, Fresher
Candidate Profile
A Csr In This Role Deals With Incoming Calls Pertaining To The Client€™s Business. The Associate Provides Excellent Customer Service And Gives Precise Information To The Customer Ensuring Customer Satisfaction.
Looking for Any Graduate,class 12 graduates profile.
More Information
Location Bangalore
Education Any Graduate,class 12
Experience 0 (yrs)
Industry Call Center
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