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C3i Support Services Private Limited
Job Shared by MonsterIndia
Job Description
€Provide comprehensive support services to support center customers€Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.€Take all steps to issues reported to them and resolve or escalate to the appropriate contact.€Use all available Knowledge Management Tools during the call€Take all necessary steps to ensure customer satisfaction at the end of the call
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Qualities Needed for This Jobs
Knowledge Required For Applicants Applying For Technical Process: Laptop's , Iphone / Ipads Mobility Issues, Printer, Scanner, Lan, Wan, Outlook Issues, Wifi Connectivity Issues, Router's Issues, Vpn, Dns, Internet Applications, Internet Concepts,
Candidate Profile
€provide Comprehensive Support Services To Support Center Customers€work Within Service Level Agreements, Including But Not Limited To Average Speed Of Answer, Average Talk Time, Abandon Time, Hold Times, Etc.€take All Steps To Issues Reported To Them And Resolve Or Escalate To The Appropriate Contact.€use All Available Knowledge Management Tools During The Call€take All Necessary Steps To Ensure Customer Satisfaction At The End Of The Call
Looking for Any Graduate,class 12 graduates profile.
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More Information
Location Hyderabad / Secunderabad
Education Any Graduate,class 12
Experience 0 (yrs)
Industry Call Center
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