Jobs in India
Search Jobs

Field Technicians Jobs

2coms Consulting Private Limited
Job Shared by MonsterIndia
Job Description
Greetings from 2COMS!!!

We are Hiring for Field Technicians-Bangalore

Job Position: Field Technicians.

Job Description:


Responsible for 100% customer satisfaction and Net Growth in the designated POP network

Major Deliverables:

Assume overall responsibility for ensuring that the assigned POPs remain within approved budgetary norms.

Ensure that POP's and CPE's infrastructure in his network are strictly as per norms.

Submit periodic reports to reporting manager on empty ports.

Plan and visit customers as per the approved norms and submit a report to AI on monthly basis.

Ensure timely resolution of technical complaints through analysis/ trouble shooting.

Monitor NMS through SMS/ mails and take appropriate action based on the updates.

Analyze repeat complaints and ensure implementation of corrective measures through escalations if required.

Implement standard customer retention policy for his designated POP's (annexure Retention policy).

1.Responsible for process compliance at a POP level.

2. Provide structured feedback to management to provide permanent solutions to improve service level.

Required Technical Skills:

Basic Knowledge on System hard ware part.

Good Knowledge on Networking like following concepts
Networking layers, Cables, Types of cables (Fiber),color coding, Crimping, Switch configurations, Types of switches, Trouble shooting, Software installation, Routers(Wire and Wireless), Router configurations, DVR, smart TV and smart phone configurations, Topologies, Have knowledge on UPS and Batteries, Types of batteries, AC - DC Power supply.


Qualification: Intermediate, ITI and Diploma with Hardware and Networking.

Experience: 0-3 year Age: 18 yrs €“ 26 yrs

Aptitude (Personal traits / Preferences):

Process oriented and quality conscious.

Should have desire to learn and adapt new technologies

Service first mindset .

Exposure to client interaction

Functional Competencies: Technological awareness, customer focus,

Behavioral Competencies: Withstands pressure, Interpersonal Effectiveness, Reasonable Communication skills.

Compensation: Rs 168000 to Rs 300000 (Petrol Allowance €“ 3000 Rs / month + Incentive based on performance) .

Qualities Needed for This Jobs
Field Technicians
Candidate Profile
Responsible For 100% Customer Satisfaction And Net Growth In The Designated Pop Network. Assume Overall Responsibility For Ensuring That The Assigned Pop's Remain Within Approved Budgetary Norms.
Looking for B.a,b.arch,b.b.a,bca,,bds,b.ed,bams,bhm,bhms,bl/llb,b.pharm,,bsw,ca,ca Inter,class 12,cs,diploma,dsw,icwa,icwa Inter,m.a graduates profile.
More Information
Location Bangalore
Education B.a,b.arch,b.b.a,bca,,bds,b.ed,bams,bhm,bhms,bl/llb,b.pharm,,bsw,ca,ca Inter,class 12,cs,diploma,dsw,icwa,icwa Inter,m.a
Experience 1 (yrs)
Industry Computers / IT
Share Us With Others
Hindi Jokes
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .
Apply for Best Companies
Latest jobs in icici bank company. Find career and vacancy in icici bank. Post resume to apply for icici bank job.
Latest uco bank recruitment updates for peon, specialist officers, clerks, po vacancies. Check uco bank salary details information for the year 2017 and 2016.
New amu aligarh muslim university recruitment for the year 2017. Latest recruitment for the post of multi task staff vacancy in amu aligarh muslim university.
Latest jobs in godrej company. Find career and vacancy in godrej. Post resume to apply for godrej job.
New (kau) kerala agricultural university recruitment for the year 2017. Latest recruitment for the post of walkin for skilled assistant in (kau) kerala agricultural university.
New (prsu) pt ravishankar shukla university recruitment for the year 2017. Latest recruitment for the post of hiring for lab technician//ldc in (prsu) pt ravishankar shukla university.

Similar Jobs to Field Technicians Jobs

2coms Consulting Private Limited
Asiapower Overseas Employment Services
Asiapower Overseas Employment Services
Asiapower Overseas Employment Services
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti

Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 - All Rights Reserved