Jobs in India
Search Jobs

Contact Centre Executive Jobs

Reliance Industries Limited
Job Shared by MonsterIndia
Job Description
-Ensure Highest Customer Satisfaction through delivery of efficient Contact Centre Service within the assigned shift
-Answer all the calls received in the agreed response matrix during the assigned shift
- Respond and punches accurate details in the call logs during the assigned shift
- Routes call and/or all bookings to the correct department during the assigned shift
- Manage all the calls: General Enquiries, Booking an Appointment, Charges etc. by achieving desirable benchmarks within the shift. Follow Escalation matrix whenever required
-Engage cross-functional departments with hospitable approach for effective response
- Maintain call logs and departmental MIS
- Adhere to defined roster and maintain punctuality
- Any other responsibility as assigned by the HOD from time to time
Qualities Needed for This Jobs
Call Center Executive, Call Center Representative, Bpo Call Centre
Candidate Profile
Responsibility For Effective Management Of All The Inbound Calls In The Contact Centre During The Assigned Shift
Looking for Any Graduate graduates profile.
More Information
Location Mumbai
Education Any Graduate
Experience 2 (yrs)
Industry Medical
Share Us With Others
Hindi Jokes
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .
Apply for Best Companies
Latest central bank of india recruitment for the year 2017. Central bank offers differnet jobs for bank po, clerks and peon. Get all updates now on
Check IOCL recruitment latest notifications only on YuvaJobs. Take a glance at all the relevant and reliable information related to IOCL recruitment and apply as soon as possible.
SBP bank recruitment 2017-16. Apply for recruitment in SBP bank for 2017 too. Check bank Faculty / Assistant positions process for freshers via
Latest uco bank recruitment updates for peon, specialist officers, clerks, po vacancies. Check uco bank salary details information for the year 2017 and 2016.
Latest jobs in wipro company. Find career and vacancy in wipro. Post resume to apply for wipro job.
Latest jobs in bharti infratel company. Find career and vacancy in bharti infratel. Post resume to apply for bharti infratel job.
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti

Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 - All Rights Reserved