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Customer Service Jobs In Mumbai

Trinity Infotech Inc Mumbai
: we are seeking a dynamic and customer-oriented individual to join our team as a customer care representative. in this role, you will be responsible for providing exceptional support to our valued customers in both english and hindi. you will serve as the first point of contact for addressing inquiries, resolving issues, and ensuring overall customer satisfaction. responsibilities: communicate effectively with customers in both english...
Skills: customer support, customer service, customer support executive, customer care executive, customer care
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
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Priyanka PBenushaRitika guptaAnusha MadhikuntaRachna VermaSowmiya NagarajanHemalathaAnushree JainMOUTUSHI ROYPRADEEPAAnkita PangerkarMonika Anil Konurkar
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Are you a skilled communicator with a passion for technology? we are seeking a dynamic customer service/customer support intern to join our team at wify technology! with the opportunity to work alongside industry experts, this role offers a unique chance to enhance your customer service skills while gaining hands-on experience in a fast-paced tech environment. selected intern's day-to-day responsibilities include:1. provide exceptional customer support...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Selected intern's day-to-day responsibilities include: 1. provide quality support to customers who use our products across various geographies2. be customer-facing and responsible for promptly and professionally answering incoming calls, and emails and should have good communication skills3. provide functional solutions for the product and route the technical ones to the respective teams4. address customer issues and sort them as per slas4. understand...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
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Tajonline India Private Limited Mumbai Mumbai City Navi Mumbai
About us grg india is a leading provider of end-to-end loyalty management services in india. our business provides solutions to engage, motivate and reward people. we offer a mix of both saas products and bespoke solutions to help our clients engage and incentivize their employees, customers, and channel partners. our clients include some of india's top brands across bfsi, fmcg, construction, it, agro chemicals, and automotive industries. some examples...
Skills: customer support, customer service, customer service executive, client acquisition, client relationship, client servicing, customer relationship, client management, account management
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
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Jobtitle : oracle utilities cc&b techno-functional consultant (customer care and billing) location : mumbai, pune, chennai, bangalore, coimbatore, delhi ncr, hyderabad experience : 5-10 years skills : oracle utilities', cc&b jobdescription :oracle cc&b (customer care & billing) experienced techno functional consultant ( 8 to 10 years ) must have at least 2 cc&b implementation experience with end-to-end implementation experience in power, water, gas...
Skills: techno functional consultant
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Coppergate Consultants Private Limited Mumbai City Navi Mumbai Thane
Requirements:excellent communication skills requiredhsc or graduatefreshers and experience in bpoability to multi-task, prioritize, and manage time effectively:handle customer complaints, provide appropriate solutions and alternatives within the time limitsidentify and assess customers' needs to achieve satisfaction.provide accurate, valid and complete information by using the right methods/tools
Skills: customer support, customer service, customer support executive, customer care executive, customer care, customer service executive
Exp: Fresher Education : Aviation ,  Bachelor Of Arts (b.a) ,  Bachelor Of Business Administration (b.b.a) ,  Bachelor Of Computer Application (b.c.a) ,  Bachelor Of Commerce (b.com) ,  Bachelor In Hotel Management (b.h.m) ,  Bachelor Of Science (b.sc) ,  12th Class (xii) ,  Diploma ,  Master Of Business Administration (m.b.a) ,  Other Aviation , Bachelor Of Arts (b.a) , Bachelor Of Business Administration (b.b.a) , Bachelor Of Computer Application (b.c.a) , Bachelor Of Commerce (b.com) , Bachelor In Hotel Management (b.h.m) , Bachelor Of Science (b.sc) , 12th Class (xii) , Diploma , Master Of Business Administration (m.b.a) , Other Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for managing nld isp and osp operation.should be familiar with dwdm optical communication 8-10 years of telecom experience in managing core dwdm equipment and osp operations in field.experience in dwdm devices handover and testing.sound understanding of dwdm products, preferred experience on ciena and nokiasound understanding backoffice process of pr/po and billing.should be able to drive osp vendor and ensure...
Skills: dwdm, mttr, osp, sla, nokia
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the rolefirewall (ipsec vpn, security policy, nat, qos, pbr, basic knowledge of ids/ips/sslvpn)2 yrs of operational/hands on experience in configuring/managing firewalls (paloalto-preferred, fortinet, sophos or any other vendor)switching (vlan, lacp, stp/rstp, static routing, ip subnetting, basic ospf, hsrp, ip sla)
Skills: firewall, ip sla , ips, sophos, lacp, ipsec vpn, nat, static routing, pbr, hsrp, vlan, fortinet, switching, ospf, paloalto, security policy, ids, rstp, qos, ip subnetting, stp
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the rolethe role is responsible for managing customer queries and operations.this is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.will be managing the l2 level technical troubleshooting and support
Skills: technical troubleshooting, customer queries, operations
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT

Latest Customer Service Job For Freshers And Experience In Mumbai

Ltimindtree Limited Bengaluru / Bangalore Mumbai
Job title : oracle utilities cc&b techno-functional consultant (customer care and billing) location : mumbai, pune, chennai, bangalore, coimbatore, delhi ncr, hyderabad experience : 5-10 years skills : oracle utilities', cc&b : oracle cc&b (customer care & billing) experienced techno functional consultant ( 8 to 10 years ) must have at least 2 cc&b implementation experience with end-to-end implementation experience in power, water,...
Skills: oracle utilities, cc&b techno functional consultant, cc&b implementation
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Violet Infosystems Private Limited Mumbai Mumbai City
Key responsibilities: build and maintain strong relationships with key clients, understanding their needs and goals. act as the liaison between clients and our product and development teams to ensure client requirements are met. develop account plans and strategies to drive revenue growth , up-sell & cross-sell opportunities. collaborate with the customer support team and product managers to tailor our solutions to meet client-specific needs. monitor...
Skills: key account manager, client servicing, customer relationship manager
Education : Other Other Job Category : Computers / IT Computers / IT
We are seeking a dynamic customer retention intern to join our team at talent corner hr services! as a crucial part of our team, you will have the opportunity to engage with our clients and ensure their satisfaction with our services. selected intern's day-to-day responsibilities include:1. assist in developing and implementing strategies to retain existing clients and enhance their experience2. communicate with clients through various channels to...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Recykal Com Mumbai
We are seeking a highly motivated and experienced sustainability and circularity key account manager to join our dynamic team. the ideal candidate will have a deep understanding of extended producer responsibility (epr), circularity frameworks, and other sustainability services. this role involves building and maintaining strong relationships with clients, achieving revenue targets, and actively promoting recykal's sustainability and circularity...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Virtuous Advisors Resources Private Ltd Virtuous Resources Mumbai
Responsibilities: create customer happiness and success culture analyse nps and csat basis communication with customer initiate process improvement monitor omni-channel tat establish and measure key metrics root-cause analysis to anticipate roadblocks and handle escalations responsible for ftr (first timeright) & fcr (first contact resolution) should be able to lead a team key skills: knowledge of banking products experience: 7 - 15 years only from...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Responsibilities crm: oversee lifecycle marketing strategies which identify valuable consumers and opportunities and ensure error free continuous implementation pilot new campaigns that drive increased engagement and revenue create and continually refine email strategy to increase acquisition, retention (clv) and subscription rates manage external agency and multiple vendor relationships related to crm, personalised consumer marketing and database...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship

More Customer Service Vacancies In Mumbai

Skylark Hr Solutions Private Limited Mumbai Mumbai City Navi Mumbai Thane
Telecom operation voice demand candidate must have excellent communication skills ( international voice process). candidate must have strong experience in bpo sector, international voice. qualification- graduate and undergraduate both are eligible. candidates should be aware of their kpi's and kra's, should be aware of the performance metrics on which they are working. shift: us shifts(10hours shift- regular night shifts/rotational offs)
Skills: customer support, international voice process, voice support
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Skylark Hr Solutions Private Limited Mumbai Pune
Telecom operation voice demand candidate must have excellent communication skills ( international voice process). candidate must have strong experience in bpo sector, international voice. qualification- graduate and undergraduate both are eligible. candidates should be aware of their kpi's and kra's, should be aware of the performance metrics on which they are working. shift: us shifts(10hours shift- regular night shifts/rotational offs) salary-...
Skills: international voice, bpo, uk shift
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for driving and monitoring a 24x7 customer facing team providing l1, l2 and l3 technical support in network/sdwan/cloud and security/unified collaboration/mobility and iot/other domains with the objective of providing timely resolution to technical issues faced by customer and ensuring a good post-sales support experience to the customer. this is a tactical role which has a significant mid-term impact on business...
Skills: network, iot, security, sdwan, cloud, mobility
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
: who you arewe are seeking an experienced and results-driven cisco advanced services project manager to join our dynamic team. the ideal candidate will lead the successful planning, execution, and delivery of sophisticated projects within cisco's advanced services portfolio. this role requires a solid background in project management, a deep understanding of cisco technologies, and the ability to collaborate effectively with multi-functional...
Skills: project management, high pressure , prince2, itil, leadership, enterprise networking, it project, customer, bfsi, pmp, contracting, people, excel, rbi, project documentation, security, client engagement, technology, jira, collaboration, verbal and written communication, data center, consultants , project plans , cisco technologies, status reports , smartsheet , project work, negotiating, financial, ms powerpoint, engineers
Education : Diploma Diploma Job Category : Computers / IT Computers / IT
Tata Group Mumbai
Grade- bpo1/2skill- us voicelocation- mumbai (thane) answer incoming calls, respond to emails and chats explain company's features, products, and services make billing adjustments in accordance with company policies assist customers with service or feature modifications on account respond to any disruption of service issues open trouble ticket depending on the nature of the service issue analyse, isolate and diagnose customer service...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Peoplelogic Business Solutions Private Limited Mumbai Pune
About the customercompany is an offering that allows enterprises to outsource their transportation operations. by combining technology, fleet management, and people, it is a one-stop shop for all your employee commute needs.about the roledesignation : manager customer successsummary:as a manager- customer success in company, you will play a pivotal role in ensuring ourcustomer's satisfaction and success with our services. you will be responsible...
Skills: communication, client retention programs , analytical skills, powerpoint
Education : Company Secretary ,  M.sc ,  Other ,  Masters In Arts (m.a) ,  Master Of Business Administration (m.b.a) ,  Aviation ,  Chartered Accountancy (c.a) ,  Master In Computer Application (m.c.a) ,  Bachelor Of Technology (b.tech/b.e) ,  Masters In Technology (m.tech/m.e) ,  Bachelors Of Law (b.l/l.l.b) ,  Bachelor Of Education (b.ed) ,  Master Of Education (m.ed) ,  Master Of Philosophy (m.phil) ,  Bachelor In Hotel Management (b.h.m) ,  Bachelor Of Commerce (b.com) ,  Pgdm ,  Pg Diploma ,  Bachelor Of Arts (b.a) ,  Masters Of Architecture (m.arch) ,  Bachelor Of Science (b.sc) ,  12th Class (xii) ,  Doctor Of Medicine (m.d/m.s) ,  Phd ,  Bachelor Of Architecture (b.arch) ,  Bachelor Of Computer Application (b.c.a) ,  Bachelor Of Dental Surgery (b.d.s) ,  Icwa (cma) ,  Master Of Commerce (m.com) ,  Master Of Pharmacy (m.pharm) ,  Bachelor Of Business Administration (b.b.a) ,  Post Graduate Diploma In Computer Applications (pgdca) ,  Master Of Law (m.l/l.l.m) ,  Mbbs ,  Bachelor Of Pharmacy (b.pharm) ,  Diploma Company Secretary , M.sc , Other , Masters In Arts (m.a) , Master Of Business Administration (m.b.a) , Aviation , Chartered Accountancy (c.a) , Master In Computer Application (m.c.a) , Bachelor Of Technology (b.tech/b.e) , Masters In Technology (m.tech/m.e) , Bachelors Of Law (b.l/l.l.b) , Bachelor Of Education (b.ed) , Master Of Education (m.ed) , Master Of Philosophy (m.phil) , Bachelor In Hotel Management (b.h.m) , Bachelor Of Commerce (b.com) , Pgdm , Pg Diploma , Bachelor Of Arts (b.a) , Masters Of Architecture (m.arch) , Bachelor Of Science (b.sc) , 12th Class (xii) , Doctor Of Medicine (m.d/m.s) , Phd , Bachelor Of Architecture (b.arch) , Bachelor Of Computer Application (b.c.a) , Bachelor Of Dental Surgery (b.d.s) , Icwa (cma) , Master Of Commerce (m.com) , Master Of Pharmacy (m.pharm) , Bachelor Of Business Administration (b.b.a) , Post Graduate Diploma In Computer Applications (pgdca) , Master Of Law (m.l/l.l.m) , Mbbs , Bachelor Of Pharmacy (b.pharm) , Diploma Job Category : Computers / IT Computers / IT
Influences and advocates technical abilities of intel based products and solutions for intel's bus through a vertically oriented, solutions led approach to business and information technology (it). manages endcustomer technical relationships, provides technical expertise, and works with intel business/account development and/or sales teams to drive intelbased product purchases. develops technically advanced solutions that help solve...
Skills: ai, performance tuning, intel, mlops, frameworks, cloud, oem
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for leading supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. this is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term...
Skills: procurement, quality management, inventory, vendor management, logistics
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for driving and monitoring a 24x7 customer facing team providing l1, l2 and l3 technical support in cloud and security domain with the objective of providing timely resolution to technical issues faced by customer and ensuring a good post-sales support experience to the customer. this is a tactical role which has a significant mid-term impact on business units overall results.
Skills: technical support, security, cloud
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the rolethe role is responsible for managing customer queries and operations. this is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Skills: customer queries, operations
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in cloud and security domain. the role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. this is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and...
Skills: cloud, engineering, architecture, security
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Broad outline of the roleresponsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in cloud and security domain. the role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. this is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and...
Skills: cloud, engineering, architecture, security
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Hd Staffing Solutions Private Limited Bengaluru / Bangalore Mumbai
We are hiring candidate for our client. (work from home - full time)seeking a highly motivated and customer-focused individual to join our team as a support desk representative. the successful candidate will be responsible for managing and resolving inquiries and concerns from our valued clients. this role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding customer service. key responsibilities:...
Skills: saas, sas, cloud computing, cloud, crm, virtualization, software testing, software, information technology
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Servicenow Mumbai
Company descriptionat servicenow, our technology makes the world work for everyone, and our people make it possible. we move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. by joining servicenow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. we know that your best work happens when you live your best life and share your unique...
Skills: analysis, certifications, business support
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Ltimindtree Limited Bengaluru / Bangalore Mumbai
Must have at least 2 cc&b implementation/support experience in power, water, gas domain ability to understand requirements, documents & do discussions with client. able to create external design document and conceptual solutions in cc&b with reference to requirements. sound knowledge in modules like billing, payments, meter read and meter management, collections, case management, new connections etc. certification in oracle utilities customer care...
Skills: utilities, customer care & billing
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Virtuous Advisors Resources Private Ltd Virtuous Resources Mumbai
Role purpose: we are seeking a highly skilled and experienced professional to join our team in customer excellence. you will support building and managing india's fastest-growing digital banks customer experience function and will be responsible for all touchpoints (omni-channel) of the customer for various products across the verticals. handcraft customer journey maps and deliver a world class and differentiated experience as we serve customers...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Efficientip Mumbai
Efficientip is a network automation and security company, specializing in dns-dhcp-ipam solutions (ddi), with the goal of helping organizations around the world drive business efficiency through agile, secure and reliable infrastructure foundations. our smart ddi approach offers enterprises and service providers a unique appliance-based solution to intelligently simplify and automate design, deployment and management of their critical network infrastructure....
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Ajmera Realty Infra India Ltd Mumbai
Crm malad, ghatkopar and wadala for ajmera group real estate experience a must farvision experience preferred
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Company description cma cgm is a global sea, land, air and logistics solutions provider that serves over 420 ports worldwide across 5 continents with a fleet of around 623 vessels. we are firmly committed to the energy transition in shipping and a pioneer in the use of alternative fuels. our subsidiary ceva logistics and air cargo division, cma cgm air cargo, provide our customers with comprehensive and increasingly efficient transportation solutions....
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Who are we? roambee ( is a b2b enterprise saas company which offers visibility and intelligence in supply chains that enables on-time, in-full, in-compliance delivery of shipments and assets anywhere in the world. 300+ enterprises, including 50 of the top 100 global companies in the pharma, food, electronics, chemicals, automotive, packaging & containers, and logistics sectors rely on our innovative ai-powered platform, powered by item-level, first-hand...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Are you a customer service superstar looking to kickstart your career in a dynamic and fast-paced environment? look no further than our customer service/customer support intern position at new track enterprises! as an intern with us, you will have the opportunity to hone your communication skills in english and hindi while providing top-notch support to our valued customers. proficiency in ms excel and ms-office is a must, as you will be responsible...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Selected intern's day-to-day responsibilities include: 1. build and maintain long-term relationships with key clients2. serve as the primary contact for client inquiries, requests, and issue resolution3. understand client needs and objectives to provide tailored solutions4. collaborate with internal teams to ensure timely delivery of services/products5. identify opportunities for upselling or cross-selling products/services6. monitor client satisfaction...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Selected intern's day-to-day responsibilities include:1. answering phones and explaining the products and services offered by the company2. contacting existing customers as well as prospective customers using scripts3. obtaining customer information and other relevant data
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Selected intern's day-to-day responsibilities include: 1. assist in coordinating and organizing various projects and initiatives across departments2. support the operations team in ensuring the smooth functioning of day-to-day activities3. collaborate with cross-functional teams to gather project requirements and ensure timely completion of tasks4. assist in documenting standard operating procedures (sops) and workflow processes5. assist in organizing...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship
Collateral Medical Private Limited Mumbai
We are looking to hire motivated individuals with excellent communication skills job description investigate customer's problems and provide solutions communicate with customers, resolve complaints and order issues oversee product exchanges, returns, and refund communicate with customers via phone, email increase locality and repeat purchases increase nps and referrals requirements confident with excellent communication skills and good command of...
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Internship Internship