Wipro Service Desk Hiring for 2020 Graduates(Non- Engineering)
- 10th or equivalent: Pass
- 12th or equivalent: Pass
- Graduation: Pass
Year of Passing: 2020 ONLY
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
- Excellent communication skills required as you will work in International Voice Support
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
- Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation & relevant reports
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
- Candidates must have a full-time degree course recognized by the Central/ State Government of India.
- All arrears and backlogs need to be cleared at the time of selection process.
- Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
- Candidates must not have more than three years of gap in education between 10th and graduation.
- Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.
Compensation: Non - Engineering 1.8 Lacs Per Annum To 2.64 Lacs Per Annum
Note:Current location / work location- Preferred is Pune , limited seats for Bangalore, Hyderabad and Chennai . The candidate should be open to relocation.
Last date to apply : 2020-10-10
Service Desk, Email Support, Chat Support, Voice Support, Troubleshoot, Tech Support, International Voice Support
Basic Computer Knowledge To Troubleshoot Desktop, Laptop And Answering Support Queries Via Phone, Email, Chat And W
Looking for Any Graduate / Post Graduate graduates profile.