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Greetings from Scoop Technologies!!!

We have Immediate Requirement for Collab Contact center/Video Engineer in Bangalore and Pune

Pune Location Primary skills: Call Manager + Contact Centre
Bangalore Location Primary skills: Call Manager + Contact Centre/Video

Experience: 4-8 years
Please find the JD:
Experience with networking and how the UCCE and CUCM systems integrate on a corporate network
Experience with administrating ESXi hosts, Virtual Machines, and Linux appliances
Knowledge of Windows Server & Linux OS, Windows/Linux scripting
Knowledge of Cisco ICM and CVP call script development
Demonstrates initiative, able to work independently and the team with a strong sense of ownership
Ability to multi-task and prioritize
Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content; Collaboration skills and attention to detail
In-depth technical knowledge of Cisco UCCE - ICM, CVP, CUIC, and Finesse
Experience troubleshooting UCCE issues including: reading logs, pulling logs from server platform. Experience with leading problem resolution efforts across multiple teams including suppliers, customers and various IT teams
Solid understanding of CUCM call routing, device pools, codec configurations, dial-peers, and partition management
Experience of certifying and introducing new infrastructure technologies, designing and implementing sophisticated solutions and services, building, testing, and integrating infrastructure components, applying security and controls policies for infrastructure components

Interested candidates can share their updated resume along with below details to
Candidate Name
Total Experience
Relevant Experience
Email Id
Contact Number
Alternate Number
Current Location
Ready for Relocation (Yes/No)
Educational Qualification
Open for 24*7 Shift (Yes/No)
Current Organization
Current CTC
Expected CTC
Notice Period
Date of Birth (DD/MMM/YYYY)
For more information visit our website:
**Kindly ignore if the above Job description is not matching your profile**

Last date to apply : 2020-10-06
Qualities Needed for This Jobs
Call Manager, Contact Centre, Ucce, Cucm, Linux, Cisco Icm, Cisco Ucce, Icm, Cvp
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Candidate Profile
Pune Location Primary Skills: Call Manager + Contact Centre Bangalore Location Primary Skills: Call Manager + Contact Centre/video Experience: 4-8 Years
Looking for Any Graduate / Post Graduate graduates profile.
Sample Placement PapersT
More Information
Location Pune , Bengaluru / Bangalore , Maharashtra
Education Any Graduate / Post Graduate
Experience 4 (yrs)
Industry Computers / IT
Job Type : Full-time
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