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Technical Support Associate Jobs

Convergys India Services Private Limited
Job Description
Dear Candidates,
Mega Drive @CONVERGYS/CONCENTRIX
we are hiring for 'Technical Support Profile'(voice process)
Walk-in at Convergys/Concentrix for an excellent start to a technical career on 14 Nov '18 till 19th Nov 2018 (Monday to Saturday)
NOTE: Kindly mention €œAmreen Sabha€ on top of your CV at the time of the interview.
Job Details
€Designation: Technical Support Associate
€Inbound Technical Customer Service
€Voice support
€Excellent English communication & Technical Knowledge
€24*7 shift environment
€Job Location: Gurgaon
Roles & Responsibilities
ƒ˜Knowledgeable in basic computer operations
ƒ˜Familiar with different MS Office applications
ƒ˜Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
ƒ˜Listen attentively to customer needs and concerns; demonstrate empathy.
ƒ˜Clarify customer requirements; probe for and confirm understanding of requirements or problem.
ƒ˜Confirm customer understanding of the solution and provide additional customer education as needed.
ƒ˜Maintain broad knowledge of client products and services.
Candidate Profile
€Under Grad/Graduate (Technical-BE/BCS/BCA/BSc (IT) Freshers & experience can apply.
€Highly Proficient in Computer Hardware, Networking and Software.
€Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
€Must be a Team Player.
Shift: US Rotational Shift. (2way Free Transport)
Salary: Upto 2.5L pa (Based on Experience)
If interested, you are requested to walk-in at the venue mentioned below address on 14th Nov 2018 till 19th Nov 2018 from 1:00 pm onwards till 4:00 pm
Note:- Joining Date:- 19th Nov 2018
Address: Convergys Recruitment Center,Unitech Cyber Park,Ground Floor,Tower-A ,Sector 39,Gurgaon - 122002, Haryana, India Near Huda City Metro Station. Must Mention Amreen Sabha on top of your CV.
If Interested Contact HR Amreen Sabha on 9886210024 to Schedule your Interview or Can Email to Amreen.Sabha@Convergys.com
Please Refer your Friends also.
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Qualities Needed for This Jobs
Technical Support, Customer Support, Voice Process, Chat Process, Bpo, Fresher
Candidate Profile
Walk In With Resume- Must Mention Amreen Sabha On Top Of Your Resume- Call Hr Amreen Sabha- 9886210024
Looking for Any Graduate graduates profile.
2018-11-14 to 2018-12-14
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More Information
Location Gurgaon
Education Any Graduate
Experience 0 (yrs)
Industry Call Center
Job Type : Full-time
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