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Job Details
€Manage the Operations in US Day shift (Coverage to vary between Eastern time and Pacific time)
€Responsible for Shift roster and Ticket management
€Plan for Monthly and Quarterly releases
€Responsible for environment uptime, stability and patch updates
€Ability to troubleshoot complex problems
€Prepare and report weekly, monthly and quarterly updates to Client
€Be a team player working along with the team and share responsibilities
Technical skills/Functional knowledge:
€8+ experience in IT
€4+ years in Technical Support
€2+ experience in Knowledge areas
€Knowledge about Business Continuity Management, Risk Management
€Hands-on with some PowerShell scripting
€Working experience with SQL Server €“ 2014/2017 involving in SQL Scripts, Stored Procedures and DB Performance
€Knowledge about AWS (S3, RDS, CloudWatch) preferred
Qualities Needed for This Jobs
Aws, Technical Support, Us Shift
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Candidate Profile
Technical Operations Manager With Experience In Service Operations And Delivery. Exposure To Itil Practises.
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Chennai , Tamilnadu
Education Any Graduate / Post Graduate
Experience 10 (yrs)
Industry Computers / IT
Job Type : Full-time
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