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Tcs Is Hiring For Automation Desk L Walkin Drive On 15th And 16th March Jobs

Tata Consultancy Services Ltd
Job Description

Note: Candidates should mandatorily mention the EP number and €œreference as Web source (Shwetha CA)€ on the CV. Without EP number and Web Source reference candidates are not allowed for the interview.


Request you to ignore the mail if in case you are no longer interested in the job profile or already applied and Forward this mail to your circle who you think is interested!

You time is precious to us as well. Double check if this is the right work profile for you and you possess all the skills set required by the job before you attend interview-Candidates who matches the eligibility criteria will only be interviewed.
Here we go with simple steps to make it for the interview
1)Match your Qualification and skills with the Qualification and skills set mentioned in the JD-Scored out of out? Awesome!
2)Verify if this job is your area of interest
3)Pre-requisite
€Online Registration€“No candidates without online registration are entertained for the interview.
€Knowing your source-. We do not want you to end up giving interview for other profile so make sure you mention the contact details of the same person who has shared this mail.
€Knowing your EP number €“ You will get your EP number at the end of online registration.
€Updating your resume- Remember your job resume is the reflection of your experience. Make sure you highlight the skills or experience that you possess which is very much needed for this job
4)Preparation for interview -Make yourself available for the interview on the mentioned date and reach on time
5)Carrying the call letter(Find it at the end of this email), government ID proof and resume for the interview.
6)All set to go! Hoping to see you in the interview and take your first step of being a TCSer
Steps for online registration (Advisable to complete through a desktop/laptop)-Getting EPCN number
Step 1: Go to site €“ https://careers.tcs.com
Step 2: Select €˜India€™ geography & next click on €˜Experienced Professionals€™ tab
Step 3: Click on €˜Login€™ and go to link €˜Register with us (For New Users)€™ and create your profile by filling in the details. (Please select area of interest as €˜BPO€™)
Step 4: You will get the EPCN number & Password to your personal e-mail ID
The direct link is: https://ibegin.tcs.com/iBegin/register
So what is the eligibility criteria?
1.Candidates who have attended the interview process with TCS in the last 6 months will not be eligible
2.Should not have more than 2 years of gap in Graduation or Employment (If yes, should be for a valid reason)
3.Should be available for face to face interview(Job location- Bangalore)
4.Any Graduate for Experienced or Storage related Certification without Experience
5.Minimum of 1-2 Years of experience In Tech Support Arena supporting US/Europe Customers
6.Strong Knowledge on ITSM Tool
7.ITIL Certification or ITIL Principles Knowhow
8.Should have worked with any storage related support
9.Candidates who are willing to join within 1 month
10. Willing to work in shifts
About us:
TATA Consultancy Services (TCS) is a global IT and business solutions leader, TCS has an employee strength of 3,80,000+ with offices in 46 countries, a footprint on 6 continents and a revenue of $17.58 Billon (2017). TCS offers services across varied domains such as Aerospace BFS Insurance & Healthcare Life Sciences Manufacturing Energy & Resource Utilities Government Hi Tech Media & Information Services Telecom Travel & Transportation and Hospitality Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO. TCS is one of the country€™s largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey conducted by the Business World magazine.
Roles and Responsibility:
€Responds to customer product inquiries via telephone and in written internet-based email or chat sessions.
€Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters
€Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities
€Documents customer information and recurring technical issues to support product quality programs and product development.
€Works on problems of all scope where analysis of situations or data requires a review of a variety of factors
€Exercises judgment within defined procedures and practices to determine appropriate action. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to problems
€Will ensure use of and contribution to the organization knowledge base.
€Exercises judgment within defined procedures and practices to determine appropriate action. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to problems
€Mentor less experienced team members.
€Call the Customer with defined SLA
€Provide general product information including configuration, installation, update and feature set support
€Perform an analysis of the technical information to isolate the reported problem to a hardware versus software issue
€Take the appropriate action to resolve all hardware issues (includes providing Work-To-Be-Done instructions for onsite Field Engineer)
€Provide a resolution or defined work-around for known software issues using all available documentation (e.g., Technical Bulletins)

***Interview Call letter***

Role: Automation desk
Contact person: Deepu/Naveen

Drive date:

15th March 2019(Friday)
16th March 2019(Saturday)
Time: 10 AM to 12 PM
Venue:
TATA consultancy service
TCS gate 1, B4 building, 1st floor, #42(P) & #45 (P), Think Campus, Electronic city Phase II, Bangalore
Documents to be carried
1)Updated Resume with mentioning €œRef-Web source (Shwetha CA)€ and EP number(number you get after online registration)
2)Print out of the this interview call letter
3)Government ID Proof
Note: Candidates without the EP number and €œreference-Web source (Shwetha CA)€ on the CV are not allowed to take the interview
Thanks & Regards,
Shwetha CA
Talent Acquisition Group
Mail to: shwetha.ca@tcs.com Web site: www.tcs.com

"TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person / agency/partner to collect any fee for recruitment from candidates If at all you notice the above please bring it to our attention immediately
Qualities Needed for This Jobs
Itsm, Itil, Automation Desk
Candidate Profile
Refer The Job Details
Looking for Any Graduate graduates profile.
2019-03-11 to 2019-05-10
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More Information
Location Bangalore , Karnataka
Education Any Graduate
Experience 1 (yrs)
Industry Computers / IT
Job Type : Full-time
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