Role & Responsibilities:
Production support for finance applications which includes following tasks - Batch support, taking care of the batch failures as per instructions - Raising helpdesk tickets for user queries - Raising incidents for production issues - Taking care of access related/L1 queries from users - Follow up with upstream for delays, resolving production issues, providing solutions to the problems, understanding end to end flow of the application
Good communication skills. Technical skills required are Unix commands, SQL knowledge in querying the database, Debugging skills, Production support attitude
Unix Shell Scripting, Unix Scripting, Shell Script, Sql, Production Support, Support Analyst, Application Support
Title: Production Support Location: Powai, Mumbai Notice Period: Immediate Or 30 Days
Looking for Any Graduate / Post Graduate graduates profile.