Order Management Voice/non Voice Jobs

Job Details
Process : Order Management - Voice Exceptional communication skills including rapport building, use of customer centric language; demonstrating appropriate urgency; Active listening skills, questioning, driving understanding and clarification of customers' needsExcellent business English comprehension and communication skills, including ability to conduct professional phone conversation in business EnglishAdvanced Proficiency level in written English for business communicationExcellent verbal and written business communication kills in any other contracted language, where applicableAbility to handle difficult situations, diffuse customer conflict by showing empathy; properly positioning no in enforcing business rules that must be followed and offering alternative solutions where appropriateQuick learner who easily applies problem-solving, critical thinking and analysis skillsFlexible and adaptable to adjust as the business evolves; able to quickly and effectively implement changesDetail-oriented with ability to process complex transactionsSelf -motivated and drive to succeed with natural curiosity, initiative and tenacity to drive issues to closureAbility to engage and facilitate activities of others, follow up to understand status and help to course-correct to meet expected delivery dateExcellent time management skills, ability to juggle multiple tasks while maintaining composureComputer literacy including experience with case management systems, email, chat, Windows- based applications; ability to effectively navigate multiple systems at once to accomplish a taskIntermediate MS Office skills, Intermediate to Advanced MS Excel skills, including V-lookup, Pivot tables, and formulas.Process : Order Management - Non Voice Responsibility:Understand and translate the need to client's work requirement, and set proper expectations about delivery timeCollaborate with cross-functional partners, client and vendor representatives along with other resources in support of successful customer outcomesSkillsExcellent communication skill and work experience in Order Management experienceGood track record of executing varied and complex services and business processesShould have experience in teams of various skills, abilities, backgroundsIntermediate MS Office skills, Intermediate to Advanced MS Excel skills, including V-lookup, Pivot tables, and formulas.Experience in case management systems, email, chat, Windows- based applications; ability to effectively navigate multiple systems at once to accomplish a task.Contact:Veera-9071318133
Qualities Needed for This Jobs
Order Management, Order Processing, Order Management Analyst, Order Management Specialist, Order Management Associate
Want latest jobs alert?
Candidate Profile
Job Location : Bangalore Qualification : Any Graduate Shifts : 24*7 Experience : 2 To 8 Years
Looking for Any Graduate / Post Graduate graduates profile.
Sample Placement PapersT
More Information
Location Bangalore , Karnataka
Education Any Graduate / Post Graduate
Experience 2 (yrs)
Industry Call Center
Job Type : Full-time
Download Izee Manpower Consultancy Private Limited Placement Papers and Interview Questions
Advertisements
Share Us With Others
How to Apply
Post Resume Free

Similar Jobs to Order Management Voice/non Voice Jobs

Advertisements
Contact Us Terms of Services Privacy Policy

Follow us on : Find us on Facebook Find us on Twitter 

YuvaJobs.com - All Rights Reserved
Top Companies are Hiring - Register Now with Monster & Apply!