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Job Details
Job description
Roles and Responsibilities:
Comprehend and process all email and chat correspondences from customers in a timely manner
Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat
Complete all customer care follow-ups in a timely fashion
Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to teamwork and exemplary customer service
Provide alternatives & Superior customer experience on emails and chat
Ability to take quick decisions and respond to customer inquiries in an appropriate manner
Be nimble and flexible to serve in multi-channel environment as per business requirement Quick navigation ability, Web say & basic troubleshooting
Knowledge of MS word and MS Excel
Job Requirements:
Email / Chat support experience*
Good communication skills*
5 days working*
2 days rot week off*
Rotational Shift*
Should be flexible for night shift*
Incentives based on performance*
Medical benefits/ ESI/ PF*
Interested candidates can contact the below mentioned number for further details -
Suma @ 7348901122
Last date to apply : 2020-10-05
Qualities Needed for This Jobs
Customer Service, Csr, International Voice, Non Voice, Chat Support, Customer Support, Csa, Tsr, Voice Process, Customer Experience, Cse, Customer Care, Cso
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Candidate Profile
Job Descriptionroles And Responsibilities:comprehend And Process All Email And Chat Correspondences From Customers In A Timely Mannerprovide Successful Research Resolution To All Customer By Replying In A Prompt And Professional Manner Via Email A
Looking for Any Graduate / Post Graduate graduates profile.
Fresher Walkins
More Information
Location Bangalore , Karnataka
Education Any Graduate / Post Graduate
Experience Fresher
Industry Human Resources
Job Type : Full-time
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How to Apply
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