International Non Voice Process / Bpo / Social Media / Rotational Shifts / Freshers / Exeperinced Jobs

Job Details
Hi Dear Applicant,
Hiring for Multiple MNC Bpo€™s, One day interview process, just 2 rounds of interview
Contact : Priya HR Analyst @ 9900037877Email : hr7877@blackwhite.in
Job Description
A key role in our overall social media space for providing customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customers product and campaign related queries. One key expectation from the person handling this responsibility will be to improve brand image on complaints and grievance handling mechanism.
Responsibilities
  • Proactively attend all the queries, complaints, requests across the companies social media platforms.
  • Raise issues to the concerned teams and follow up for resolutions
  • Proactively and continuously keep the customer and stakeholders informed about the status of the problem
  • High level of individual discretion to ensure customer satisfaction and business success
  • Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely
  • Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions

Benefits :
  • Day / UK / US Rotational Shifts
  • 15k to 35K Take home
  • Two way Transport
  • Unlimited incentive Structure
  • No registration Fees

Skills Required :
  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
  • Candidates with Graduation Backlogs can apply.

Venue :
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Buss-stop or KFC Bus-stop
Contact Details :
HR - Priya
Phone - 9900037877
Email Id - hr7877@blackwhite.in
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Adhar Card ID proof
Pan Cad ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
10th / 12th / Graduation all semester Marks card
Adhar Card ID proof
Pan Cad ID
*************PLEASE DO REFER YOUR FRIENDS*************
Qualities Needed for This Jobs
Customer Care / Technical Support / Cusrtomer Service / Call Center / Bpo / International / Domestic / Voice / Non Voice Process / Semi Voice / Hardware And Networking / It Help Desk
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Candidate Profile
International Bpo / Customer Care / Domestic Voice / Sal 20k / Freshers Can Apply
Looking for Any Graduate / Post Graduate graduates profile.
Fresher Walkins
More Information
Location Bangalore , Karnataka
Education Any Graduate / Post Graduate
Experience Fresher
Industry Call Center
Job Type : Full-time
Download Black And White Business Solutions Private Limited Placement Papers and Interview Questions
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