Role/Department Description: An Implementation Specialist in Trading Solutions is responsible for one or more clients' Portware Enterprise implementations and the relationship management for them, throughout the life of the account. The role requires business acumen, technical insight, and customer relationship skills at a high level.
. Create a strategy and set objectives for each client account including consistent delivery of new functionality and periodic major projects
. Champion customers' current and anticipated needs through effective partnerships.
. Act as a client advocate internally to create visibility of client needs.
. Focus activities on the clients' business and priorities.
. Identify business opportunities that support Trading Solutions' objectives.
. Work with Product Management, Support, and Development as well as Sales and Pre-Sales Engineering to ensure efficient and cost effective client implementations.
. Work with Support on resolution of any issues.
. Act as a role model to inspire higher standards, efforts, and results in others.
Role/department Description: An Implementation Specialist In Trading Solutions Is Responsible For One Or More Clients' Portware Enterprise Implementations And The Relationship Management For Them, Throughout The Life Of The Account. The Role Requires
Education : Any Graduate / Post Graduate
Key SkillsRelationship Management, Product Management
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