Greeting from Black and White Business Solutions Pvt Ltd!!
Huge Openings with TOP BPO MNC's for Technical Support / Service Desk / IT Help Desk - Voice Support (International)
Spot OFFER in a Day Interview process Walkin at Black and White Business Solutions Pvt Ltd @ Indiranagar OR Call Meghala@9742675454
!!!!!! Candidates From BANGALORE Location Are Preferred !!!!!!!!
We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support positionTechnical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties
Moreover, Technical Support Officers need to talk to customers /Clients to resolve technical issues.
Technical Support Responsibilities:
- Identifying hardware and software solutions
- Troubleshooting technical issues
- Diagnosing and repairing faults
- Resolving network issues
- Installing and configuring hardware and Networking related problems.
- Speaking to customers to quickly get to the root of their problem
- Providing timely and accurate customer feedback
- Talking customers through a series of actions to resolve a problem
- Following up with clients to ensure the problem is resolved
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications
- Providing support in the form of procedural documentation
- Managing multiple cases at one time
- Testing and evaluating new technologies
UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
NOTE : Candidate should have Very Good Communication (Must)
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark : Opp to M.
next to Andhra Bank
For more quires Call
Contact : Meghala@ 9742675454
Email id: hr5454@blackwhitein
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work
* Any graduates can appear with Technical Experience
* Should be flexible with Any shift
********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********
Bpo, Csr, Non Voice, Customer Service Associate, Process Associate, Cse, Technical Sales, Customer Care, Senior Process Associate, Associate, Cso, International