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Genpact Walk In Interviews For International Voice Process Us Collection Process On 15th June Var Jobs

Genpact India
Job Description
Inviting Applications for International Voice Process -US Collection Process

Work Location: Delhi/NCR
  • With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for The roleInternational Voice Process -US Collection Process
  • We are looking for someone with extensive knowledge and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Walk-in Date: 15th June 2019
Contact Person: Arpit Sharma: 9919737276
Interview timings- 11am to 2pm
Interview location:
ICA Varanasi - 6, Maldahiya Rd, Lajpat Nagar Colony, Varanasi, Uttar Pradesh 221002
Shifts: 24*7
Point of contact at Venue: Arpit Sharma
Please mention Hr Arpit Sharma Name on top of the resume and directly walk-in at the venue.
Responsibilities:
€Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
€Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
€Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
€Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
€Inbound & outbound calling
€Provide payment plans basis customer requirement
Qualifications:
Minimum qualifications:

€Graduate (in any stream)
€Relevant experience
€Strong Communication Skills (verbal and written)
Preferred qualifications:

€Good customer handling skills
€Good communications skills
Documents to be carried for Interview

€2 UPDATED COPIES OF RESUME
€ORIGINAL AADHAR And PAN CARD IS MANDATORY
€2 XEROX COPIES OF ID PROOF
€2 PASSPORT SIZE PHOTOGRAPHS
€LAST 3 MONTHS PAY SLIPS ( IF ANY )
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Qualities Needed for This Jobs
International Voice Process, Us Collection Process, Customer Service, Customer Care, Customer Support, Bpo, Collections
Candidate Profile
Looking For Someone With Extensive Knowledge And Ability To Perform Day-to-day Operations While Maintaining Sla. Solving Queries Related To Cash Application And Coordinating With Customer
Looking for Any Graduate / Post Graduate graduates profile.
2019-06-11 to 2019-08-10
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More Information
Location Delhi , Delhi
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry
Job Type : Full-time
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