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Genpact Mega Walk In Drive For Semi Technical Voice Support Executives On 17th June Gwalior Jobs

Genpact India
Job Description
Genpact Mega Walk-in Drive for Semi-Technical Voice Support Executives on 17th June at Gwalior.

Gurgaon / Noida
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting Applications for Semi-technical Voice Support Executives:

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Walk-in Date: 17th June 2019
Contact Person: Ashish Srivastav : 8175920377
Interview timings- 11am to 2pm

Interview location:
ICA - 3rd Floor, Kartik Plaza, Jhansi Road No 1, Lashkar, Gwalior - 474001 (MP)

Shifts: 24*7
Point of contact at Venue: Ashish Srivastav
Please mention Hr Ashish Srivastav Name on top of the resume and directly walk-in at the venue.

Qualifications: BTECH / BE / BCA /MCA / BSC (IT)
Job Responsibility:
€Respond to customer inquiries and problem escalations
€Provide support for data collection to enable Recovery of the account for end user.
€Maintain a thorough understanding of client process and policies
€Reproduce customer issues and escalate product bugs
€Provide excellent customer service to our customers
€Responsible to demonstrate capacity for critical thinking and analysis.
€Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
€Candidate should be comfortable with 24*7 shift timings.


Minimum qualifications:
€Fresher€™s are eligible
€Any graduate degree or equivalent with a strong academic record
Preferred qualifications:
€Previous experience in a customer service role chat/email/voice
€Effective probing skills and analyzing / understanding skills
€Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
€Must be able to work on a flexible schedule (including weekend shift )
€Strong attention to detail.
Documents to be carried:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube
Qualities Needed for This Jobs
Voice Support Executive, Technical Support, Technical Support Executive, Voice Support, Troubleshooting
Candidate Profile
In This Role You Will Be Responsible For Troubleshooting Technical Issues Related To Electronic Products And Home Appliances And Provide Solution For The Same.
Looking for Bachelor Of Computer Application (b.c.a),bachelor Of Technology (,bachelor Of Science (,master In Computer Application (m.c.a) graduates profile.
2019-06-11 to 2019-08-10
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Location Gurgaon / Gurugram , noida , Haryana
Education Bachelor Of Computer Application (b.c.a),bachelor Of Technology (,bachelor Of Science (,master In Computer Application (m.c.a)
Experience 0 (yrs)
Job Type : Full-time
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