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Hy Fly Consultancy
Job Description
Customer Service Officer with Leading Private Bank Payroll-Thane

Hiring For Phone Banking Officer with Leading Private Sector Bank
Location: Thane
Designation: Phone Banking Officer

Grade: Assistant Manager
Process: Voice process (Inbound / Outbound)
Shift: Females - Day Shift
Males - Day shift (Rotational)
Freshers: 1.70 LPA
Experienced: upto 3 LPA (Depending on last drawn salary & interview performance)
Job role:
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
9. Updating Product and Processes in Data bank
10.Dealing with Banking schemes.
11.Pitching for banking products to the customers
12..Achieving set targets for the company.
Eligibility Criteria:
-Should be a Graduate
-Should Have Good Communication skills in English
-Should be Flexible with Shifts
-Should be interested working in a banking sector
-Will be on the direct Payroll of Bank
-Each and every bank holidays will be given
-Can apply for Internal job posting

If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos
8169642494 - Simran

Or email your resume on with subject Line Phone Banking Officer - Bank Payroll
Hy Fly Consultancy
Free Placement / No Registration Charge
Qualities Needed for This Jobs
Phone Banking Officers, Banking, Bfsi, Financial, Insurance, Financial Services, Investment, Bpo, Call Center, Voice Process, International Call Center, Bpo Call Centre, Customer Care Executive, Bpo Fresher, International Bpo, Call Center Executive, Graduate Trainee
Candidate Profile
Home Loan Sales Officer Job In Mahape/airoli/belapur/thane/vashi/lower Parel - Salary 12k To 16.5k Net Male / Female Both Can Apply Graduate Pass With Good English Is Compulsory 9.30 Am To 6.30 Pm Fix Shift Sunday Fix Off + Other Bank Holidays
Looking for Any Graduate / Post Graduate graduates profile.
2018-07-17 to 2019-01-14
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More Information
Location Mumbai,mumbai City,navi Mumbai,thane
Education Any Graduate / Post Graduate
Experience 3 (yrs)
Industry Call Center
Job Type : Full-time
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