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Customer Service Executive Leading Bank Hindi Speaking Is Must Inbound Voice Process Ctc Upto 3 5l Jobs

Suganthi Proprietor Of Global Serve Solutions
Job Description
Handle inbound customer calls quickly and effectively
˜ Sign up customers for I-Banking
˜ Route calls through IVR where applicable
˜ Maintain contact records to reflect current information
˜ Requests and complaints Turn around
˜ Promote cross sell of all banking products
˜ Maintain accuracy of information given to customers
˜ Have high awareness levels on KYC and Anti-money laundering Policy
˜ Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
˜ Ensure all sales pitches are made without no mis-selling
˜ Use S2S palette to identify eligibility and register dispositions for analysis

Graduate Fresher and up to 4 years of experience in call taking
˜ Undergraduate (10+2 PUC) with min 2 years of experience in call taking
˜ Excellent communication skills in written and verbal English
˜ Ability to Speak good Hindi
˜ Basic computer skills
˜ Strong service orientation
˜ Willingness to learn additional products
˜ Flexible to work in rotational shifts and offs
˜ Located at a distance of max 22 kms. from Whitefield to avail free cab facility


Call Thusha and Vidhya to schedule interview 8618216912
Qualities Needed for This Jobs
Freshers, Fresher Bpo, Fresh Graduate, Customer Support, Customer Service, Customer Support Executive, Customer Service Representative, Customer Support Representative, Inbound, Inbound Process, Domestic Bpo, Voice Process
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Candidate Profile
Inbound Voic
Looking for Any Graduate / Post Graduate graduates profile.
2019-04-19 to 2019-06-18
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Fresher Walkins
More Information
Location Bangalore , Karnataka
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry
Job Type : Full-time
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