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Customer Care Executive Jobs

Zonpact Infotech
Job Description
€Open and maintain customer accounts by recording account information
€Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
€Maintain financial accounts by processing customer adjustments
€Recommend potential products or services to management by collecting customer information and analyzing customer needs
€Prepare product or service reports by collecting and analyzing customer information
€Contribute to team effort by accomplishing related results as needed
€Manage large amounts of incoming calls
€Generate sales leads
€Identify and assess customers€™ needs to achieve satisfaction
€Build sustainable relationships of trust through open and interactive communication
Qualities Needed for This Jobs
•customer Service •product Knowledge •quality Focus •market Knowledge •documentation Skills •phone Skills •resolving Conflict
Candidate Profile
The Customer Service Representative Attracts Potential Customers By Answering Product And Service Questions Suggesting Information About Other Products And Services. Process Orders,prepare Correspondences And Fulfill Customer Needs To Ensure Custom
Looking for Any Graduate graduates profile.
2019-04-20 to 2019-05-31
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Fresher Walkins
More Information
Location Delhi , hyderabad / Secunderabad , Delhi
Education Any Graduate
Experience 2 (yrs)
Industry Computers / IT
Job Type : Full-time
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