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American Express Freshers Jobs for Credit Specialist Fresher in Gurgaon

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Job Details

JOB DESCRIPTION:
1. Function Description: CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information.

2. Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails.

3. Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department's i.e. Risk Management, Compliance.
Shift Timing - 24/7 shift window

Minimum Qualifications

1. Critical Factors to Success: Voice Fit. Strong Verbal & Written communication skills and listening skills.
2. Past Experience: Fresher / upto 2 years’ experience.
3. Academic Background: Graduate
4. Functional Skills/Capabilities: Strong Knowledge to American Express Product, Policies & Procedures.
5. Technical Skills/Capabilities: Change Management Ability & self-motivating skills. Telephone voice, etiquette, and call handling skills to manage calls and achieve maximum efficiency
6. Knowledge of Platforms: Should possess Analytical, Decision Making and Problem Solving Skills. Multi-skilled across card platforms/products is preferable.
7. Behavioral Skills/Capabilities: Demonstrated ability to work effectively within a team environment as well as independently. Strong Team Player with high level of integrity

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About American express
Credit Specialist Fresher Jobs in American express
The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average
Sample Placement PapersT
More Information
Location Gurgaon , Haryana
Education Any Graduate
Experience Fresher
Industry Computers / IT
Job Type : Full-time
Download American Express Placement Papers and Interview Questions
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How to Apply
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