Work in 24x7 rotational shifts
Troubleshoot customer issues for client customized cloud platform tools.
Troubleshoot issues related to CI/CD jobs
Debug and troubleshoot issues related to Linux, storage and network management, dependency management, logging, load balancing
Work with engineers to analyze the logs, reproduce customer issues and develop strategies to permanently address customer issues
Be the SME and provide after-hours support as needed for emergency or urgent situations
On-call support on a rotation basis
Working within Kanban or Lean methodologies
Bachelor's or Masters Degree in Computer Science
5+ years of cloud infrastructure experience
Industry experience in Cloud Technologies and Stacks (IaaS/PaaS) Azure/GCP
Experience supporting large scale, highly available, production Windows and Linux environment.
Desired Qualification and Experience:
Experience in implementing and managing the Kubernetes cluster is preferred. Strong background in container technologies such as Kubernetes, Dockers, VMWare.
Cognizant of CI/CD tools and frameworks (Jenkins, Maven, NPM, Nuget, Nexus, Github, Ansible etc.)
Experience with Windows or Linux Server deployment and Administrations
Knowledge on Dashboarding, monitoring, alerting and automation of alert resolution.
Possess practical Linux systems administration skills in a Cloud or Virtualized environment.
Cloud Infrastructure, Kanban, Lean, Iaas, Paas, Kubernetes, Docker, Vmware, Jenkins, Maven, Npm, Github, Windows Administration, Linux Administration
We Are Looking For The Support Engineer With 5+yrs Of Experience In Cloud Technologies Like Iaas/paas - Azure/gcp
Looking for Any Graduate / Post Graduate graduates profile.