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Origin Consultants Private Limited
Job Description
Job Description :

Reports To:
Origin Consultants Pvt Ltd an Executive Search Services Company has been retained by A KPO That Caters To The Knowledge Outsourcing Needs Of Academic Professionals, Institutes, Journals And Publications across 70 countries around the globe to identify a Chief Operating Officer to be based at Mumbai
Job Description
The Company is seeking a Chief Operating Officer to oversee its technical writing, editorial and publication support processes. Major responsibilities include the following:
  • Lead the Business Operations team for technical writing, editorial and publication support
  • Effectively managing all strategic operational processes and resourcing, and leading the organization in order to achieve and maintain operational excellence
  • Handle a mix of administrative duties and strategic responsibilities
  • Lead multiple large cross-functional teams and communicate with senior management to facilitate projects and ensure performance meets goals consistently
  • Provide strong leadership to team including developing and monitoring individual and team performance goals, coaching managers and senior individual contributors, and driving major change initiatives
  • Drive all customized people engagement initiatives and partner with HR organization and implement appropriate HR strategies and actions to recruit and retain a qualified and motivated team
  • Manage the production calendar and pipeline to ensure all ongoing deliverables are met and executed within agreed upon Service Level Agreements
  • Oversee editorial, writing, formatting and production activities
  • Coordinate schedules and nudge writers and editors to meet deadlines
  • Ensure that publication related information is kept up to date
  • Work through the implications of new publishing formats with the head of product development
  • Serve as a liaison among editorial, production, marketing and publicity
  • Redesign processes to better fit with changes in publishing and client demands
  • Manage intellectual property and permissions issues
  • Play key role in identification of bottlenecks in the existing processes and lead process innovation initiatives
  • Drive the performance base-lining and metrics reporting, process improvement projects and quality certification
  • Monitor and manage client and internal escalations; conduct appropriate trend analysis as needed and devise strategies or process improvements to reduce them to almost zero level
  • Own the complete automation process and contribute in improvement of same so as to increase efficiency of system using innovative approaches
  • Report to leadership team in weekly operations reviews
  • Design and lead Initiatives and programs focused on achieving best-in-class status and improving customer and employee satisfaction

Desired Candidate Profile
  • MBA with 12+ years of experience in the KPO or publication services or content development or e-learning or consulting domain
  • Prior experience in managing outsourcing operations
  • Background in business thought leadership, as well as particular knowledge in the areas of leadership, organizational culture, change management, and managing people.
  • Experience of managing large teams (300+)
  • Excellent oral, written, cross functional and interpersonal communication skills
  • Excellent people manager, open to direction and collaborative work style and commitment to get the job done
  • Must have handled planning, scheduling and budgeting duties, including conducting meetings, coordinating budgets, meeting publication deadlines etc
  • Excellent problem solving skills
  • Expert Process Management Skills
  • Expert Customer Relationship Skills
  • Familiarity with and experience in both print and online media is preferred.
  • Exposure of working in content development or e-learning environment will be a plus
  • Proven ability to multitask
  • Experience working in a fast-paced environment
  • Highly entrepreneurial

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which partners with Professional Organizations in a Human Resource Consulting Process aimed at Talent Acquisition, Recruitment and Selection of Organizational Leaders.
Headquartered in Mumbai, India, Origin Consultants Pvt Ltd focuses on Senior and Middle Management positions across and . Origin Consultants has established delivery teams and technology infrastructure at Pune, Bangalore, Chennai, Hyderabad and New Delhi.
With a Strong Network of Professionally Qualified and Experienced Candidates, Origin Consultants have conducted numerous successful Executive Searches for their Clients. Customers of Origin Consultants range from Startups to established Fortune 500 Clients and From the Largest Indian Corporations to Global MNC Multinationals.
Qualities Needed for This Jobs
Chief Operating Officer
Candidate Profile
Job Description :reports To:origin Consultants Pvt Ltd An Executive Search Services Company Has Been Retained By A Kpo That Caters To The Knowledge Outsourcing Needs Of Academic Professionals, Institutes, Journals And Publications Across 70 Countr
Looking for Any Graduate / Post Graduate graduates profile.
2018-12-19 to 2019-04-19
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More Information
Location Mumbai , Maharashtra
Education Any Graduate / Post Graduate
Experience 12 (yrs)
Job Type : Full-time
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