Bank of Maharashtra (BOM) is inviting eligible candidates to apply online for 1 contractual posts of Internal Ombudsman.
Interested and Eligible Candidates may apply online by 08-02-2019 , after making sure that they meet the concerned eligibility criteria. All personal and educational details must be mentioned properly.
|Internal Ombudsman||1||Under 70 years||Graduate in any discipline and more relevant experience||Rs.60000/- pm|
Dates to Consider:
Opening and closing dates for payment of Application fees: 28-01-2019 to 08-02-2019
Last Date for Receipt of Physical Applications: 18-02-2019
Mode of Recruitment :
On the basis of personal Interviews after shortlisting on the basis of qualification and experience.
Fee Structure :
Application fee Rs. 1180 (Application fee + Intimation charges incl. of GST) for all Candidates.Application fees/ intimation charges through the ONLINE mode only and no other mode of payment is acceptable .
How to Apply :
Interested candidates with qualifications may apply online for concerned posts as per given online application form. No need to send print to Bank of Maharashtra at this stage. Eligible candidates will be intimated about further proceedings. Keeping a print copy for future use is advised.
Key DatesEventDateOpening and closing dates for payment of Application fees28-01-2019 to 08-02-2019
Last Date for Receipt of Physical Applications18-02-2019
Application fee (Inclusive of GST) Rs.1180/-Date of GD/Interview Will be informed separately.
Duration of Contract : The candidate shall be appointed on contract basis for 3years.
7)Honorarium :Consolidated fixed monthly remuneration of Rs.60000/-pm subject to deduction of taxes.Bank car/Conveyance of Rs.20000/-pm and telephone/Mobileexpenses on actual basis or Maximum Rs.5000/-pm whicheveris less shall be paid. Leased accommodation with max rent of Rs.25000/-pm. (Only In case of candidate who do not have own accommodation at Pune).
There shall be no other allowances.
8) Working Hours :The working hours and weekly off/holidays for the incumbent shall be as applicable to the serving employees of the bank.
9)Leave : a)Casual Leave (CL):CL in a year the rate 1 CL for every month of service, out of which not more than 4 days leave can be taken at a time. However, if his/her absence exceeds one day in a month, proportionate amount shall be deducted for each day of his/her absence over and above the one day permissible leave from the consolidated payment. Balance of the leave shall not be allowed toe carried over to the next year.b)Privilege Leave (PL)computed at one day for every 11 days of service on duty, provided no PL will be availed up to first 6 months of service. Accumulated leave will not be encashable.
10)Role and Responsibility of Internal Ombudsman:
(a)Internal Ombudsman shall not handle complaints received directly from the customers or members of public. In other words, the internal Ombudsman will deal only with the complaints that have already been examined by the bank’s internal grievance redressal mechanism and have remained partly of wholly un-redressed.(b)Internal Ombudsman shall examine all customer grievances including complaints of deficiency in service on the part of the bank as also those listed under clause 8 of the Banking Ombudsman scheme,2006 ( as amended from time to time) received by bank and which are partly or wholly rejected by bank’s internal grievance redressal mechanism excepting the following:i.Complaints related to frauds, misappropriation etc.
except in respect of deficiency of service, if any, on the part of the bank.ii.
Complaints / references relating to
a) Internal administration ,
b) human resources,
c) pay and emoluments of staff.
iii.References in the nature of suggestions, requests for concessions in rate of interest charged, rejection of loan proposal,modifications in sanction terms and conditions, enhancement in credit limit, waiver / write-off of loans, etc.
which are primary in nature of commercial decisions.