438 Quality Analyst Jobs Found

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Jsd Search House Private Limited Mumbai
Processes could be inbound Voice, customer service, Chat, Email or even Back office processing Managing audits for 30-35 Agents Delivering briefings on errors observed during audits/escalations received Share Feedback on audits conducted/escalations received Quality Induction for new hires Generate Quality reports and communicate the same to ops/client/training etc. Prepare review deck for the external & internal...
Skills: quality, "voice process", "inbound voice", "customer service", banking, documentation, kyc, "credit card", "customer query", escalation, "banking inbound (casa) captive banking", casa, banking
Education : Any Graduate , Class 12 , Pg Diploma Any Graduate , Class 12 , Pg Diploma Job Category : Call Center Call Center
Rakesh Wadhwa ( Proprietor Of Sss Placement Consultant And Event ) Delhi , Gurgaon
We are hiring for Quality AnalystDomain – Voice OperationLocation: Moti Nagar / Gurgaon (New Delhi)Qualification & Experience :- Graduate/ Post graduate with min 1 years of transactional Quality experience.Salary Range : Upto 3.6 LPAWorking Days : 6 days / WeeksShift time : 24*7 (9 Hours Shift)Transport : No :· Auditing Transactions ( Voice & Chat )· Process audits to check variations.· Associate...
Skills: "quality analyst", "quality assurance", qa, "quality executive", "quality analysis", "quality control", "quality checker", "quality checks"
Education : Any Graduate Any Graduate Job Category : Call Center Call Center
Six Sigma Soft Solutions Private Limited Bengaluru / Bangalore
JOB DETAILS Quality Analyst Type of Requirement Permanent About Company Work Experience 1 - 3 years Skillsets required QA Lead, Location Bangalore No. of Openings 10 Position - Quality Analyst Education Any Specialisation Any Job Category Any Category Salary Negotiable Expires on 11th October 2017 For Further Details Contact Shahana Anjum BResource Coordinator - HRSixSigma SoftSolutions Pvt. Ltd.,T M A TowerNo.19,second floor, Dr...
Skills: qa lead
Education : M.a M.a Job Category : Human Resources Human Resources
Convergys India Services Private Limited Gurgaon
Quality Advisor (English Language) - Quality Analyst:Majority of the work involves monitoring various call centers across the US. All these Call centers are Sales & Service centers for one of our Telecom Client. Roles & Responsibilities:-Monitor Agent quality on daily basis and providing timely feedbacks to agents. -Develop & maintain quality reports. -Find out the errors and variance analysis. -Analyze data and identify issues/best...
Skills: english, quality, quality assurance, qa, inbound, outbound, calls, calling, voice, bpo, call center, contact center, international call center, icc bpo, analyze data, international bpo, us
Education : Any Graduate , B.e/b.tech Any Graduate , B.e/b.tech Job Category : Call Center Call Center
Arise Global Services Private Limited Hyderabad / Secunderabad
: Experience: 1 - 4 yearsWork Location : HyderabadPackage : Max upto 3.5 LPADesignation : Team Lead, Process Trainer,Quality AnalystCandidate Profile :Minimum Graduation is needed. Good with English, Hindi and Regional language. Good Team Handling Skills.Having Good Knowledge on Customer Service Job description : Inbound Process Knowledge MandatoryDay shifts6...
Skills: "team lead", "bpo process trainer", "process trainer", "quality analyst"
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
RAW MATERIAL & FINISHED GOODS QUALITY TESTING ONLINE QUALITY TESTINGMAINTAINING PERSONAL HYGIENEISO & HACCP DOCUMENTATION FSSC AUDIT & DOCUMENTATIONCOMPLETE PAPER KNOWLEDGE.LAB TESTING KNOWLEDGE
Skills: quality assurance, quality control, quality analyst, quality manager, quality analysis, six sigma, research
Education : Any Graduate , B.b.a , Mba Any Graduate , B.b.a , Mba Job Category : Human Resources Human Resources
Subhadra Jobs Consultancy Bengaluru / Bangalore
•Participated in internal and external calibrations with Quality and Operations and ensured consistent scoring.•Participated in assisting with Quality lessons and improved quality performance.•Tracked call results and conducted trend analysis based on results of monitors and improved quality and training needs.•Using a check-list, ensured that agent’s properly and pleasantly assisting customers to...
Skills: qa, quality assurance analyst, quality analyst, bpo, voice process, call center, qa analyst
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Wake N See Pune
Candidates interested can walk in to Wake N See, Office No F7 & F8, 1st Flr., Gera 77, Ramwadi Chowk, East Avenue, Kalyani Nagar, Pune 411006. Contact -  9765565597, 9765565593, 9765565591. Ask Joel for Joel or Deepali.
Skills: quality analyst, quality assurance, quality control, quality
Education : Any Graduate Any Graduate Job Category : Call Center Call Center
HIMABINDU From Delphic Jobs Ltd-7026604881 UG/Grads/PG candidates can Apply- Candidates with backlogs in Graduation also can applyInterested candidate can come for interview and get spot offer with MNC BPO company. Interested For Direct Walk-In can Come Between 10.00 AM to 4:00 pm. Kindly mention HIMABINDU –HR Executive on top of your resumeSalary: Best in Industry( 15k Freshers & Exp can Go Upto 35K ) . (With Both way Cabs, 5days...
Skills: fresher , trainee/ management trainee , technical support executive ( voice) , technical support representative (non- voice) , customer service executive (voice) , customer service executive (non-voice) , data processing executive , telesales executive , telemarketing executive , manager - data processing , team leader , medical transcriptionist , transactions processing executive , ar caller/ ar analyst , account services executive , operations manager , manager - service delivery , technical trainer , quality assurance - manager , vp/ gm - quality , shift supervisor , training manager , manager - migrations/ transitions , process/ work flow analyst , quality assurance executive , voice & accent trainer , process trainer , soft skills trainer , vp/ head - customer service , vp - operations/ coo , sbu head /profit centre head , ceo/ md/ country manager , director on board , external consultant
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center

Latest Quality Analyst Job For Freshers And Experience

Launch It Consulting Hyderabad / Secunderabad
Requirement:•Support: 24 hours a day and 7 days a week (24/7) with shift rotation.•Exposure to App Store optimization.•Performing audits to improve Store experience. •Ability to identify fraudulent activities on the Store.•Excellent understanding of the different app stores and their processes.•Monitoring and tracking app store ranking using latest analytic tracking tools.•Providing support...
Skills: audit, qa, strong communication skills, individual contributor
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
JOB DESCRIPTION –RESEARCH ANALYST (CONTACT DISCOVERY QUALITY ANALYSIS) We work in a project based environment, so each project (research assignment) would not last for more than 1 week. Research assignments would primarily focus on B2B respondents/ prospects. JOB ROLE: Contact Discovery Using online research tools (LinkedIn, Zoom info, Bloomberg, Lead411, Jigsaw, Factiva, and Hoovers) to retrieve contact information of prospect. QUALIFICATION:...
Skills: linkedin, zoom info, bloomberg, lead411, jigsaw, factiva, and hoovers, contact discovery
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Redarch Placement Services Private Limited Mumbai City , Thane
1.1-2 YR EXP AS A QUALITY ANALYST IN CALL CENTER/BPO2. CANDIDATE SHOULD BE QA ON PAPER3.QA(REAL ESTATE PROCESS),QA-(CUSTOMER SERVICES), QA-(INTERNATIONAL PROCESS)4.SAL-UPTO-25K(DEPEND ON LAST DRAWN/EXP)5. EXCELLENT COMMUNICATION SKILLS6.SHOULD HAVE KNOWLEDGE ABOUT QA PARAMETERS7. SHOULD ALSO HAVE HANDS ON EXPERIENCE ON QUALITY TOOLS.8. IMMEDIATE JOINER MANDATORY OR SERVICING THEIR NOTICE PERIOD CURRTENLY
Skills: quality analyst/quality coach/quality assurance/quality leader
Education : Any Graduate Any Graduate Job Category : Call Center Call Center
Monitoring and evaluating call quality standards by studying inbound and outbound calls (recorded or side-by-side or barged), and conducting test calls to agents/service representatives on new productsAssessing agent performance by measuring skills in use of scripts, product knowledge, sales and service abilitygreeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of callProviding...
Skills: quality executive
Education : Any Graduate Any Graduate Job Category : Sales/Marketing Sales/Marketing
Css Corp Private Limited Chennai
Soft Skills Quality Analyst – Associate / Senior AssociateLOCATION:- Chennai, India:1.To coach assigned TSEs on observed areas for improvement2.To identify training needs of assigned TSEs from the evaluations & conduct training programs3.To meet targets assigned on a consistent basis4.To take Initiatives within the team and with the project assigned to the SSQA5.To be an effective team player6.To adhere to company norms...
Skills: call monitoring, voice quality, voice coaching, call monitor, voice testing, voice trainer, softskills test, voice qa, monitoring & coaching, soft skills testing, soft skills test
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Job Type: Permanent No. of Positions: 92 Eligibility: •Minimum 1 year into Quality analysis background•Should be from BPO Background - Voice Process•Excellent communication.•15 Years of education is mandatory.Note - Not from SOFTWARE TESTING or MANUFACTURING PROCESSExperience: Minimum 1 yearCTC: Best in Industry Notice Period: Looking for immediate joiners (or) with 30 days (Max)If interested, kindly give a call...
Skills: quality analyst, quality assurance, quality auditor, quality executive, quality coach, qualitycontrol, qa, voice process, international bpo, call center, bpo, international call center, voice support, technical support, inbound, international call center, bpo call c
Education : Any Graduate Any Graduate Job Category : Call Center Call Center

More Quality Analyst Vacancies In India

Agri Till India Karnal
person will be responsible for hardness testing , raw material quality checking at various stage. can handle the labour , timely visit to the factories of raw material suppliers for quality assurance 
Skills: quality analyst
Education : Any Graduate Any Graduate Job Category : Computers / IT Computers / IT
Magna Bengaluru / Bangalore
We Have Openings for QA testing, QA Test Engineer, Quality Assurance , QA-test Engineer, Quality Analyst.Total Exp:  REXP:N.P:CCTC:ECTC:Current Location:Preferred location:Qualifications up to 10th to Higher(Degree) and %:Do Have any offers in hold:Pan Card Number and soft copy (one):Do have Pass port(YES/NO):Are you available for F2F on:Are you available for 27*7 shifts: JD:Experience in writing clear, concise and comprehensive test...
Skills: qa test engineer, qa testing, quality assurance, quality analyst, agile scrum
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Eqs Web Technologies Private Limited Cochin / Kochi / Ernakulam
With our team you will be working on the realization of innovative and comprehensive web projects in a fast-paced dynamic environment. You will work in a client facing role, coordinating within an international project team, creating documentation, reporting and managing the quality test results. Your responsibility is to ensure that the quality of our services will meet the expectations of our demanding customers. Therefore, a testing process as...
Skills: selenium web drive, automation testing, manual testing
Education : Any Graduate Any Graduate Job Category : Computers / IT Computers / IT
Looking For Quality Analyst Quality Analyst - TamilMinimum 1-2 years experience as QA from voice process with good communication skills along with a skill set of *Tamil language*.Hsc/GraduatesRotational shiftsSalary upto 3.5lpaJob location-Thane*Urgent opening ,immediate joiners*
Skills: quality analyst, voice process, skills set tamil language
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Expert Staffing Solutions Gurgaon , Noida
Dear Candidate, Hiring For Customer Services // Collections Process // QAJob Location- Noida/Gurgaon/FaridabadSalary - Up to 4lpa +lucrative incentives Eligibility Criteria- Dropout / 10+2 / Graduates with min 1 year of experience in BPOs can apply.Freshers can also apply.Fresher's salary- 25k in handOnly 2 rounds of interview. Hr & Ops.Excellent working environmentOn the spot offer letter....!!Interested candidates can call - Ruchika@...
Skills: bpo executive, quality analyst, quality assurance, quality auditor, quality executive, quality coach, qualitycontrol, qa, international call center, fresher, graduate trainee, graduate, trainee, undergraduate, bpo, graduate fresher, call center, bpo fresher
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Faaso's Food Services Private Limited Delhi , Noida
Company - FAASOS Food ServicesDesignation - Quality AnalystLocation - DelhiSalary - upto 20,000/-Requirements - Experience - Relevant minimum 2 years Job Profile -To work up on HACCP standards Determining, negotiating and agreeing in-house quality procedures, standards and specifications Supervising technical or kitchen staff. Evaluating & training of personal hygiene amongst staffs To check and care on kitchen staffs...
Skills: quality analyst, quality executive, quality control, qa, quality assurance, haccp, food qualityquality manager
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Hi, We have an urgent opening with a TOP IT company - Automation Test Engineer - ChennaiExp – 2- 4 Yrs - ïƒ¼Hands on experience on Core JAVAExperience of Selenium and Jenkins tool is MUST, Hands-on Knowledge of BDD approach Cucumber and Protractor would be an add-on.Experience in designing and maintaining test automation frameworks with industry standards.Strong background in coding...
Skills: test engineer, test analyst, automation test engineer, selenium with java, selenium , jenkins, quality analist , quality analyst
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Job description: 1. Auditing & Co-ordinating with all the departments i.e., Operation/HR 2. Preparing audit reports 3. Quality/SME experience prefer Eligibility: 1.Candidates should have experience of more than 2-3 years in Int. BPO as a QA / SME
Skills: problem solving
Exp: Fresher Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Elements Pune
understand business requirements ,have the ability to translate application/system functionality into functional specifications,Working closely with the Data Governance /CDO team,Performing gap analysis, ensure data quality issues are being monitored
Skills: data quality , data governance, sql,
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Suganthi (proprietor Of Global Serve Solutions) Hyderabad / Secunderabad
Monitor calls as per the prescribed guidelines and as per the scheduleProvide feedback to teams on the basis of their performanceConduct briefings for teamsConduct floor improvement activities on a regular basisIdentify unethical practices/behaviour and highlightInputs to be provided to meet the operational goalsEnsure regular meetings with Quality TL (weekly) & (monthly) to be informed of any developments relating to the performance of the team...
Skills: call audit, call monitoring, quality analyst, qa
Education : Any Graduate Any Graduate Job Category : Call Center Call Center
Latish Vashdev Chhabria ( Proprietor Of Elite Talent Solution) Mumbai , Mumbai City , Navi Mumbai , Thane
· Minimum of 1 year experience in the Quality for Voice Process.· Mainly involves listening to Inbound/Outbound calls and keep an eye on the quality parameter, also provide solutions on the errors made by the agents using the database.· Ensure CSRs are updated on the recent product and process updates· Conduct timely Briefings, Feedbacks / Coaching and CSR development related activities· Requires interpersonal communication, group...
Skills: quality analyst, qa, quality executive, call barging, call monitoring,
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Call Center Call Center
Synergy Global Technologies Private Limited Mumbai , Mumbai City , Navi Mumbai
Experienced Required - 2-3years QA Analyst. The QA Analyst will develop test plans, test cases and test scripts for projects, among other assigned duties. The Quality Assurance Analyst is responsible for supporting the planning, design and execution of system testing on simple to complex implementations.Develop test plans, test cases, test scripts and test reports on multiple projects of varying .Perform testing on various software, telecom...
Skills: qa analyst, quality analysis, quality assurance
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
Savan Sudesh Babu (proprietor Of Job Store Consulting) Chennai
Roles and Responsibilities:•Accountable for the Quality Automation planning and testing of the application for the assignedprojects.•Achieves and maintains excellent content knowledge of assigned products. â€¢ Perform daily, weekly, monthly and on-demand execute automated regression tests•Identify and document issues found in modules and products during automated regression toassist with easy recreation.•Collaborates...
Skills: java programming , selenium grid, mysql, manual test cases & detailed test step
Education : Bca Bca Job Category : Computers / IT Computers / IT
Dynamic Computronics Private Limited Bengaluru / Bangalore
Hi candidate,Hiring for experienced Quality Analyst having hand-on experience on Selenium ,Appium.experience in mobile testing is mandatiory.Test engineers/QA testers/QC testers are responsible for:To read all the documents and understand what needs to be tested.Based on the information procured in the above step decide how it is to be tested.Inform the test lead about what all resources will be required for software testing.Develop test cases and...
Skills: python tornado,
Education : Any Graduate / Post Graduates Any Graduate / Post Graduates Job Category : Computers / IT Computers / IT
•Vendor Statement Reconciliation•Bank Entries and Reconciliation•Payroll Processing and Payroll Entries •Preparation of customer invoices and mailing•AR and Revenue Reconciliation•Updating Document Checklist, Document Library and Client Reports•Sales Tax calculation and filing•Payroll Reconciliation•Accruals, Prepayments, Deferred Revenue, Depreciation...
Skills: "accounts quality analyst" or "financial analyst€ or €œquality analyst accounts€ or €œquality analyst€ or audit sheets or €œquality dashboard€ or €œnon conformances€ or €œcorrective€ or €œpreventive actions€
Education : Ca Ca Job Category : Call Center Call Center
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