Jobs in India
Search Jobs

Wfm Executive - Us Shift (jb000164) Jobs

Coppergate Consultants
Job Shared by MonsterIndia
Job Description
Responsibilities:

Forecasting and Cap. Planning (Officer)Education requirement
‚Graduate (Prefer)
Communication
‚Candidate should be able to converse and understand conversation in English
Work Experience
‚Minimum 2 Years in WFM
Technical Knowledge
‚MS Office (Good hands on Excel)
‚One of the WFM Tools (Verint, eWFM, Avaya IEX, Blue Pumpkin or any other)
Role
‚Individual Contributor
‚Analyze historical trends and incorporate outcome while preparing long term and short term forecast
‚Identity outliers and normalize the data
‚Develop monthly, Weekly and daily demand arrival patterns
‚Should have understanding of seasonality, Trends
‚Strong knowledge of workforce management concepts for long term and short term planning-shrinkage, demand, occupancy, Staffing Variance, etc.
‚Develop Capacity plans, Training plans factoring long term forecast
‚Understanding the business to be able to provide predict and link events.
‚Maintain data integrity and accuracy
‚Take initiative to deliver team objective & Maintains composure
‚Work effectively and cohesively in a team environment with all departments and foster a positive work culture.
‚Engage with business team regularly to capture reasons for any deviations.
‚Address issues that may have a bearing on productivity or efficiency or SLA

Advertising
Qualities Needed for This Jobs
Trend Analysis, Outliers, Wfm Executive, Wfm Management, Shrinkage, Demand Forecasting, Occupancy, Staffing Variance,
Candidate Profile
Forecasting And Cap. Planning (officer), Ms Office (good Hands On Excel), One Of The Wfm Tools (verint, Ewfm, Avaya Iex, Blue Pumpkin Or Any Other). This Is A Us Shift Job.
Looking for Any Graduate graduates profile.
Want latest jobs alert?
More Information
Location Thane
Education Any Graduate
Experience 2 (yrs)
Industry Call Center
Share Us With Others
Sample Resumes for Freshers
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .

Similar Jobs to Wfm Executive - Us Shift (jb000164) Jobs

Crown Solutions India Private Limited
Inspiration Manpower Consultancy Private Limited
People Also Viewed This Job
Neha soni
Neha soni
Jaipur, B.E. - B.Tech
Varsha kumari
Varsha kumari
Bhilai, B.E. - B.Tech
Apurva sharma
Apurva sharma
Jammu, B.Sc
Samiksha mundada
Samiksha mundada
Pune, Other
Damini
Damini
Faridabad, Other
Saee joshi
Saee joshi
Bombay, B.B.A
Parul rajput
Parul rajput
Ghaziabad, B.E. - B.Tech
Mamta nachnani
Mamta nachnani
Thana, B.Com
Yamini joshi
Yamini joshi
Delhi, B.E. - B.Tech
Kanwalpreet kaur
Kanwalpreet kaur
Mumbai, B.E. - B.Tech
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti


Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 YuvaJobs.com - All Rights Reserved