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Walk-in For Customer Service Professionals (voice Process) On 7th And 8th Dec @ Direction, Chennai Jobs

Direction
Job Shared by MonsterIndia
Job Description
0-1 Years (Other BPO domain exp with good communication skill is more preferred)Shift: US ShiftsDeliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Diagnose and resolve technical hardware & software issues involving internet connectivity, email clients, IPTV, VOIP and more;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Effective English oral communication skillsExcellent, analytical, listening & organizational skillsExcellent customer service skills and great enthusiasm for helping customers
Qualities Needed for This Jobs
Bpo, Voice Process, Kpo, Customer Service, Customer Support, Customer Care, Call Center, Contact Center, Callcenter, Voice, Callling, Call, Sitel, Tech Support Voice, Us Shifts
Candidate Profile
0-1 Years (other Bpo Domain Exp With Good Communication Skill Is More Preferred)shift: Us Shiftsdeliver Service And Support To End-users Using And Operating Automated Call Distribution Phone Software, Via Remote Connection Or Over The Internet;interact With Customers To Provide And Process Information In Response To Inquiries, Concerns, And Requests About Products And Services;diagnose And Resolve Technical Hardware & Software Issues Involving Internet Connectivity, Email Clients, Iptv, Voip And More;follow Standard Processes And Procedures;identify And Escalate Priority Issues Per Client Specifications;effective English Oral Communication Skillsexcellent, Analytical, Listening & Organizational Skillsexcellent Customer Service Skills And Great Enthusiasm For Helping Customers
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Chennai
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Call Center
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