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Walk In Drive For The Role Of Customer Support Jobs

Ekhard Hr Services
Job Shared by MonsterIndia
Job Description
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
perform customer verifications
set up new customer accounts
process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
prepare and distribute customer activity reports
maintain customer databases
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
provide feedback on the efficiency of the customer service
Advertising
Qualities Needed for This Jobs
Customer Support Executive, Customer Service Executive, Customer Service Representative
Candidate Profile
Customer Service Jobs Vary According To Sector, The Company And The Level Of The Position The Fundamental Job Requirements Remain Standard For The Customer Service Function In An Organization.
Looking for Any Graduate,class 12 graduates profile.
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More Information
Location Bangalore
Education Any Graduate,class 12
Experience 0 (yrs)
Industry Call Center
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