Lead and guide the team to ensure they deliver strong service in the execution of the day-to-day Access Provisioning support Prioritize and assign work to team members and manage deliverables according to specified timeframes. Build and maintain strong relationships with the business, technology partners and managed service providers. Actionable (Not Informational) Metrics generation and reporting actions and outcomes based on trends. Perform analysis of operational and performance data identifying trends, monitoring and improvement opportunities, efficiencies and cost effectiveness Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Support change and process improvement initiatives working with the various impacted groups Provide with regular updates on activities and escalate issues timely. Lead the escalation calls to resolve issues effectively. Work Environment 24/ 7/ 365 Model. Will be required to work mostly in EMEA Hours (1pm-10pm), Should be flexible to work anytime including weekends & On call as per the business need. Essential Skills required to Lead the team: Good understanding of CIS control frame work to lead first level of defence. Excellent understanding of SOX, SOC1 or similar controls, preferably in an Investment Banking domain. Knowledge and understanding of strategy for managing risks pertaining to Un-authorized access. Expert knowledge & understanding around access recertification processes Addition/ modification/ deletion of user Access provisioning on multiple Business & IT applications across different platforms and operating systems. Have expert knowledge on the users ID, system/ batch ID, Priv ID s & Elevated access management. Excellent working knowledge on the role based access control model (RBAC) for access management. Excellent hands on working knowledge of Termination Process, HR transfers process & Recertification process. Exp on responding to Audit Request & providing walkthrough to internal and external auditors. Good hands on experience on creating/ modification of Standard Operating Process. Creation / modification of Special / Privilege accounts / elevated access for users and System ID s. Understanding of Active Directory. Exposure to Mailbox Creation, Email accounts Creations. Knowledge on Windows, UNIX, SQL, Oracle and Sybase with respect to user s access management. Exposure to access management tool Sail point or similar tools will be an added advantage. Qualifications & Competencies : Bachelor s Degree in a computer or IT related subject. CISSP, CISM or CompTIA Security Certifications will be an advantage. ITIL or Project management certification(PMP) and/ or MBA will be a plus 12 years of experience in User Access provisioning, preferably in Investment management banking domain, with a minimum of 5 years of experience in leading a team of 7-10 employees. Experience on process improvements and automation along with creative thinking. Excellent Verbal and Business communication skills, along with good influencing skills. Good exposure to Lean/ Six Sigma, with practical experience is desirable Excellent time management skills, along with strong problem resolution and analytical skills. Exposure to ticketing tools and expertise in generating Dashboards to report and act on trends. Proven ability to coach engineers to get positive outcomes along with ability to train technically. Exposure to knowledge management and Training content creation and delivery.
Qualities Needed for This Jobs
Project Management, Process Improvement, Investment Banking, Auditing, Windows, Unix, Pmp, Active Directory, Monitoring, Automation
Lead And Guide The Team To Ensure They Deliver Strong Service In The Execution Of The Day-to-day Access Provisioning Support Prioritize And Assign Work To Team Members And Manage Deliverables According To Specified Timeframes. Build And Maintain St
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