Multiple openings for TRAVEL CONSULTANT, TRAVEL EXECUTIVE, TRAVEL AGENT, TICKETING EXECUTIVE for Gurgaon
Act as a first point of contact with customers through calls resolving their complaints and concerns satisfactorily or providing correct information to them. Deliver exceptional customer service for international customers.
Verify customers details as per data protection act before sharing information
Assist customers to resolve their issues satisfactorily
Update customers profile in client database
Provide resolution in the very first contact
General information delivery
Escalate problems if need be through the devised channels
Abide by compliance and quality guidelines set by the company
Always be courteous towards customers
Reporting to the team leader for day-to-day functioning
Class XII Pass Minimum, Graduate, preferably with experience in airline customer services domain, handling customer complaints through phone.
Looking for candidates who can join on a short notice.
Kindly contact Amit at 9873042093 to discuss further.
Looking for Any Graduate / Post Graduate graduates profile.