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Technical Support Engineer Jobs

Computer Generated Solutions India Pvt. Ltd.
Job Shared by MonsterIndia
Job Description
1) Responds to customer Technical problems/issues related to hardware, software and networking via Calling.
2) Assists customers by diagnosing problems and providing resolutions for Technical and service issues.
3)Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
4) Recreates, identifies and provides input on unique or recurring customer problems.
5) Monitors and tracks issues to ensure accurate resolution.
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Qualities Needed for This Jobs
Voice Process, International Bpo, Technical Support, Call Center, Outbound, Bpo, Customer Care Executive, International Call Center, Customer Support, Voice Support, Inbound
Candidate Profile
Responsible For Providing Telephonic Support And Remote Diagnostic Technical Support Related To Installation, Operation, Configuration, Customization, Performance, And Usage Of Assigned Products.
Looking for Any Graduate graduates profile.
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More Information
Location Hyderabad / Secunderabad
Education Any Graduate
Experience 0 (yrs)
Industry Call Center
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