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Alexia Consulting Services
Job Shared by MonsterIndia
Job Description
Executive - Outbound
Role Description:

1. Responsible For Educating, Comparing And Selling Insurance Plans Over The Call
2. Selling Financial Products (Insurance) On Phone
3. Fully Responsible For Meeting And Exceeding Targets As Assigned Periodically
4. Flexible, Able To Shift Priorities To Accommodate Changing Demands.
5. Ensure No Losses Or Errors Occurred While Assisting Customers
6. Work Towards Ensuring Zero Cases Of Mis-Selling / Fraud In The Processes
7. Responding In A Timely And Effective Manner To All Internal Communication.
8. Adheres To And Supports Company Policies And Practices.

Team Leader -Sales (Outbound)
Role Description:

1. Delivery Of Team ,Service Level Components, Quality And Productivity Targets & Indicators
2. People Management, As Well As Staff Development
3. Operational Management: Managing The Floor, Adherence To Schedule
4. Monitoring Calls, Coaching And Feedback, Responsibility For Delivery Of The Defined Customer Experience In Every Call
5. Training And Development Of Staff
6. Motivation, Leadership For A Team And Developing Future Leaders
7. Recommendations For Product And Process Development Based On Customer Feedback And Analysis Of The Same
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Qualities Needed for This Jobs
Bpo, Call Center, Voice Process, Outbound Sales, Outbound Calling, Telemarketing, Telesales, Outbound Process, Domestic, Fresher
Candidate Profile
Executive - Outbound Team Leader -sales (outbound)
Looking for Any Graduate graduates profile.
2017-10-07
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More Information
Location Kolkata
Education Any Graduate
Experience 1 (yrs)
Industry Call Center
Job Type : Full-time
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