Jobs in India
Search Jobs

Service Delivery Lead Jobs

Sampoorna Computer People
Job Shared by MonsterIndia
Job Description

The Service Delivery Lead is responsible of:
Ensure that there are no disruptions of end user work cause of IT System availability whilst overseeing the daily operations over networks, Communication and Data Center.
Ensure reliability, continuity, stability, security, effectiveness and efficiency in delivering superior services to Clients internal and external customers.
Legalize all used software within Clients environment and eliminate any risk in illegal software usage
Key Responsibilities:
Operations Management: Day to day service operations using best practices and frameworks (ITIL, MoF, RunSAP) to manage incident, problem, change, security, continuity, configuration and capacity management;
Availability Management: Implement policies and processes to ensure technical support available for end user in addition to communication, systems and Data Center uptime, availability, reliability and maintainability in line with agreed SLAs;
Develop, implement, maintain and periodically test Service Centre utilization;
Continuous Improvement: Develop and implement plans to continuously improve service center operation efficiencies and effectiveness, quality assurance procedures documentation, tools and processes;
Policies and procedures: Develop and implement detailed operational procedures required to run Service Centre operations in the mission critical environment;
Tracking and reporting: Develop and report on critical IT operations service metrics;
Meetings and reviews: SLA meetings and reviews with managers, staff and internal customers;
Capacity Planning: Design and implement tactical plans to ensure support services, communication, DC capacity meets demands for current and future demand;
Procurement: Review RFPs, bid proposals, contracts, Statements of Work and other documentation for communication and DC complex tasks and projects;
Qualities Needed for This Jobs
Crm, Erp, Service Delivery, Capacity Planning, Design And Implement Tactical Plans
Candidate Profile
The Service Delivery Lead Is Responsible Of:ensure That There Are No Disruptions Of End User Work Cause Of It System Availability Whilst Overseeing The Daily Operations Over Networks, Communication And Data Center.ensure Reliability, Continuity, St
Looking for Any Graduate / Post Graduate graduates profile.
Want latest jobs alert?
More Information
Location Mumbai
Education Any Graduate / Post Graduate
Experience 6 (yrs)
Industry Human Resources
Share Us With Others
Post Resume Free
Want Government Jobs Alert on Whatsapp? Send " I want to join " on whatsapp number 9837638566 .
Apply for Best Companies
Latest jobs in vedanta placement services company. Find career and vacancy in vedanta placement services. Post resume to apply for vedanta placement services job.
Latest jobs in piramal company. Find career and vacancy in piramal. Post resume to apply for piramal job.
Get ONGC Recruitment latest notifications on Yuvajobs. Watch out all the necessary details regarding to ONGC Recruitment and apply as soon as possible.
New (prsu) pt ravishankar shukla university recruitment for the year 2018. Latest recruitment for the post of hiring for lab technician//ldc in (prsu) pt ravishankar shukla university.
New central university of kerala recruitment for the year 2018. Latest recruitment for the post of gov job for guest faculty animal science in central university of kerala.
Latest jobs in indusind bank company. Find career and vacancy in indusind bank. Post resume to apply for indusind bank job.
People Also Viewed This Job
Rajuldev nikitha
Rajuldev nikitha
Hyderabad, B.E. - B.Tech
Neeharika kakunuri
Neeharika kakunuri
Bangalore, B.A
Aakanksha makwana
Aakanksha makwana
Mumbai, B.Com
Rachana govind haldar
Rachana govind haldar
Bombay, Other
Bangalore, B.E. - B.Tech
Yatha sharma
Yatha sharma
Faridabad, B.E. - B.Tech
Sheik gowsiya
Sheik gowsiya
Bangalore, B.E. - B.Tech
Sabina khatoon
Sabina khatoon
Sambalpur, B.Sc
Saee joshi
Saee joshi
Bombay, B.B.A
Pune, B.A
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti

Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 - All Rights Reserved