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Semi Voice Process (logistics) 0 To 2 Yrs Jobs

Pgs One Consultancy
Job Shared by MonsterIndia
Job Description
1) Excellent command over English , both verbal and written is mandatory.

2)Graduate in any stream
NOTE : (MBA€™s & Engineers will not be entertained)

3) English with Hindi ismandatory.

4)Salary - Up to 20,000 Per Month

5) Location- Guindy

6) PreferedExperience-BPO industry,Logistics industry,Airlines,Freight forwarders,Customer service experience,
NOTE:Fresher (can apply)

7)Age- Up to 30 years

Roles & Responsibilities

Accept and register bookings.

Offer alternatives to customers and potentially turn information calls into sales leads or identify other additional value added services to customers when opportunities arise during the course of interaction.

Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.

Enhance service experience by exercising professionalism and empathy when dealing with each individual customer€™s varying needs and demands
Liaise with Operations Department and other departments on quick and efficient resolution of customer issues and queries.

Highlight areas for improvement with suggested solutions to improve current procedures, technology and service to positively e e enhance customer€™s experience.

Adhere to existing Customer Service procedures as outlined in the department manuals, while maintaining discretion to exercise flexibility to customers€™ needs within reasonable limits in consultation with CS supervisors and managers.

Interested candidates can reach
Yokesh HR- 7010875612
Qualities Needed for This Jobs
Logistics Executive, Freight Executive, Transportation Executive, Logistics Coordinator, Logistics Officer, Commercial Logistics, Customer Support, Customer Service, Customer Care Executive, Customer Support Executive, Customer Care
Candidate Profile
Looking For Candidate To Work In Semi Voice Process(logistics) - Exp 0 To 2 Yrs
Looking for Any Graduate graduates profile.
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More Information
Location Chennai
Education Any Graduate
Experience 0 (yrs)
Industry Computers / IT
Job Type : Full-time
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