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Quality Analyst Jobs

Summitworks Technologies Private Limited
Job Shared by MonsterIndia
Job Description
Monitoring agents transactions on a daily basis Report to the management center transactional quality trends and deviations.
Make recommendations for quality improvements as required Ad hoc one on one coaching of agents Facilitation of internal calibration sessions
Qualification: Any Graduate
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Qualities Needed for This Jobs
Quality Analyst
Candidate Profile
Monitoring Agents Transactions On A Daily Basis Report To The Management Center Transactional Quality Trends And Deviations.make Recommendations For Quality Improvements As Required Ad Hoc One On One Coaching Of Agents Facilitation Of Internal Cali
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Surat
Education Any Graduate / Post Graduate
Experience 3 (yrs)
Industry Computers / IT
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