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Internal Hiring For Multiple Opening Cont-manisha 8026295830 Jobs

Convergys India Services Private Limited
Job Shared by MonsterIndia
Job Description
Dear Candidate,Job Profile:- Customer Support Associate / Sr. Customer Support AssociateJob Description: - Customer service chat processInterface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Roles & Responsibilities: -Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Support customers across Telecommunication, Financial Services & Healthcare vertical.Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.BE/ Btech freshers are eligible.Excellent verbal and written communication skills.Flexible with 24/7 Environment.Additional Benefits-Two way A/C cabs. (Convergys was awarded for best in industry transport service).Medical insurance worth 1 lakhs.Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhsGratuityEducation Assistance plan Annual entitlement of up to INR 24,000.Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.Package:- 1.5 to 3.00LPA( excl. Incentives)Job Location:- GurgaonShift Timings:- US/UK ShiftsJob Profile:- Technical Support Associate / Sr. Technical Support AssociateJob Description: - Inbound technical Support.Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.Roles & Responsibilities:Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.Clarify customer requirements; probe for and confirm understanding of requirements or problem.Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.Candidate Profile-Any Graduate fresher OR undergraduate / drop out / pursuing with 6 months international calling experience.BE/Btech freshers are eligible.Excellent verbal and written communication skills.Flexible with 24/7 Environment.Additional Benefits-Two way A/C cabs. (Convergys was awarded for best in industry transport service).Medical insurance worth 1 lakhs.Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhsGratuityEducation Assistance plan Annual entitlement of up to INR 24,000.Employee / corporate discounts at majority of retail chains / hospitals / laboratories.Package:- 1.8 to 3LPA (excl. Incentives)Job Location:- GurgaonShift Timings:- US/UK Shifts/Day shiftGet the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary packageManisha MTalent Acquisition - Recruitment HR Convergys IndiaM +91-882-629-5830Convergyshr.team@outlook.comNever tell the skys the limit when there are footprints on the moon !!MMAdd a message...
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Qualities Needed for This Jobs
Fresher , Trainee/ Management Trainee , Technical Support Executive ( Voice) , Technical Support Representative (non- Voice) , Customer Service Executive (voice) , Customer Service Executive (non-voice)
Candidate Profile
Convergys India Services Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
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Location Delhi Region,gurgaon
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Call Center
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