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Immediate Openings For "agent/crm/telecalling" At Hyderabad Location. Jobs

Empleo Technologies Private Limited
Job Shared by MonsterIndia
Job Description
Responsibilities :
‚ Comprehend and resolve the Customer€™s concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.
‚ Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.
‚ Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
‚ Ability to understand and handle irate customers
‚ smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications
‚ Ability to achieve stretched targets and able to manage the organization standards
‚ Maintain Superior quality service by following organization standards
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Qualities Needed for This Jobs
Crm, Agent, Telecalling, Tele Marketing Executive, Telesales Telemarketing, Customercare Executive, Telesales Executive, Telemarketing, Telecaller
Candidate Profile
Experience-skills-qualifications: ‚ Should Be A Qualified Graduate (full Time Or Part Time) ‚ Excellent Communication Skills (hindi & English) ‚ Good Written & Verbal Skills ‚ Typing Speed 30-40 Wpm.
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Hyderabad / Secunderabad
Education Any Graduate / Post Graduate
Experience 0 (yrs)
Industry Call Center
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