Jobs in India
Search Jobs

Hiring For L1 Application Support €“ English @ Bangalore Jobs

Jobzebra Hr Services Private Limited
Job Shared by MonsterIndia
Job Description
Hiring for L1 Application Support-English@ BangalorePosition : L1 Application SupportQualification: BSc, MSc,Btech - €“ any branch, BA-English.Location: BangaloreExp: 1-2 years of L1/L2 User/Application Help Desk Support preferably in 24 X 7 support environment.Company: Micro genesisClient : Mercedes Benz €“ Whitefield LocationJob Profile:€Performing Service Operations in general, for 24 X 7 support environment. €Overall responsibility for 1st level support and interface to 2nd & 3rd level support in alignment with client Operating Model and tool set.€Good up to C2 level.€Work in 24X7 Service Operation environment on basis of Monthly/Quarterly rotation of shift.€Complete ownership of Application Help Desk (Hotline/Email/Tickets) and resolution within defined Service Operation processes (SLA & OLA).€Send/Receive Hotline/Email/Tickets communication/interaction with end users.€Close interaction with 2nd level for any Incident/Problem/Task non-standard case and resolution.Mandatory:€Fluent in German and English (Speak/Read/Write)€Extensive domain Knowledge of Application/User Help Desk support running in 24 X 7 fashions.€Proven experience for Execution of 1st/2nd level support.€Profound skills of international/intercultural customer interaction.€Willingness to learn new Tools/Technologies as par business requirements.€Excellent interpersonal and convincing skills with right degree of attitudes.€Outstanding German and English spoken and written communication skills.If you are interested on the same requesting you to send your updated CV to amirthavalli@firstface.com with below mandatory details.Total Exp:Exp in L1/L2:Language Known: German /Japanese:Current CTC:Expected CTC:Notice Period:Reason for change:Thanks & RegardsAmirthavalli HR RecruiterFirstFace Information Technologies Pvt Ltd(Formerly known as Jobzebra HR Services Pvt. Ltd)Tel : 080 €“ 42925013 Mob : 8050884254
Advertising
Qualities Needed for This Jobs
Application Support, Application Support Engineer, Application Helpdesk, User Helpdesk Support, Email, Hotline, Tickets
Candidate Profile
Jobzebra Hr Services Private Limited is looking for .
Looking for Any Graduate / Post Graduate graduates profile.
Want latest jobs alert?
More Information
Location Bangalore
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Computers / IT
Date : 2017-10-07
Job Type : Full-time
Share Us With Others
Post Resume Free

Similar Jobs to Hiring For L1 Application Support €“ English @ Bangalore Jobs

Provizor It Services Private Limited
Provizor It Services Private Limited
Pathfinder Management Consulting (india) Ltd
People Also Viewed This Job
Manisha sahani
Manisha sahani
Bangalore, B.E. - B.Tech
Swagatika
Swagatika
Mumbai, B.E. - B.Tech
Sayali bhuskute
Sayali bhuskute
Pune, Other
Dhanalakshmi
Dhanalakshmi
Bangalore, B.Com
Anchal raj
Anchal raj
Ghaziabad, B.A
Blessiha jeba eyedith.p
Blessiha jeba eyedith.p
Nagercoil, B.Sc
Vidya  kashikar
Vidya kashikar
Pune, B.E. - B.Tech
Devaki naga sireesha alapati
Devaki naga sireesha alapati
Ghaziabad, B.E. - B.Tech
Tanya dobhal
Tanya dobhal
Delhi, Other
Contact Us Terms of Services Privacy Policy Government Jobs Sarkari Naukri Rojgar Samachar Nausena Bharti


Follow us on : Find us on Facebook Find us on Google+ Find us on Twitter

2018 YuvaJobs.com - All Rights Reserved