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Head - Service Experience Jobs

Sampoorna Computer People
Job Shared by MonsterIndia
Job Description

Leverage existing Service Center relationships to improve an existing service network.
Manage relationships with the brand OEMs if needed.
Build Service Center network in India as needed.
Handle day-to-day service and escalations.
Provide solutions to customers when Service Centers are not able to repair products on time.
Explore ways to reduce cost of repairs.
Qualifications and Skills:
Minimum of 10-15 years of overall work experience.
Consumer Electronics industry experience as a Regional/Zonal Head or a senior member of the Service function in an OEM.
Service Center management experience.
Ability to partner well with colleagues both in and outside the organization.
Ability to work independently.
Team management skills.
Qualities Needed for This Jobs
Service Function, Team Management
Candidate Profile
Leverage Existing Service Center Relationships To Improve An Existing Service Network.manage Relationships With The Brand Oems If Service Center Network In India As Needed.handle Day-to-day Service And Escalations.provide Solutions T
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Mumbai
Education Any Graduate / Post Graduate
Experience 10 (yrs)
Industry Human Resources
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