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Functional Support Lead - Cash Management Jobs

Societe Generale Global Solution Centre Private Limited
Job Shared by MonsterIndia
Job Description

Societe Generale Global Solution Centre (SG GSC) is a fully owned subsidiary of the European banking major, Societe Generale .

SGGSC has over 15 years of experience in sustainable delivery across information technology and banking operations. We are an employee focused organization, known for the extensive opportunities we provide for career progression and development. , Mission

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. , Profile

Job Description

  • 10-12 years of experience with a working knowledge of software development and support methodologies.
  • Knowledge on Bancs a must with relevant experience working on the product.
  • Demonstration skill in preparation and maintenance of SOP documents.
  • Knowledge and familiarity in concepts of functional testing .
  • Expert in client communication and stakeholder management.
  • Ability to trouble shoot and liaise with SMEs to provide solutions to critical issues.
  • Solve day to day functional support issues.
  • Participate in the meetings and note the action points for follow-ups.
  • Operational idea on Cash Management , Accounting is desirable.
  • Lead a small team of 4-5 people supporting Bancs across regions.
  • Interacting (Mails and calls) with the Backoffice users on critical tickets.
  • Maintaining Support metrics/KPIs and publishing it to the relevant stake holders.
  • Process driven and should contribute to process improvisation ideas.
Qualities Needed for This Jobs
Testing, Information Technology
Candidate Profile
Environmentsociete Generale Global Solution Centre (sg Gsc) Is A Fully Owned Subsidiary Of The European Banking Major, Societe Generale .sggsc Has Over 15 Years Of Experience In Sustainable Delivery Across Information Technology And Banking Op
Looking for Any Graduate / Post Graduate graduates profile.
More Information
Location Other India
Education Any Graduate / Post Graduate
Experience 10 (yrs)
Industry Financial Services
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