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Customer Service Associate : Tech Mahindra Business Services : Non-technical Voice Process . Jobs

Tech Mahindra Business Services Limited
Job Shared by MonsterIndia
Job Description

Designation : Customer Service Associate

Domain: UK / Australian Telecom Companies .

Roles And responsibilities :

  • Maintaining required SLAs and AHT while keeping customercentricity as priority .
  • Adhering to quality parameters and metrics on the operations floor.

Why Tech Mahindra ?

Culture :

Tech Mahindra is known for its employee centric culture, by winning Gallup great work place award it has proven

it for three years in a row .

Career growth :

We have a transparentgrowth trajectory by whicheveryone gets equal opportunities to apply for

our IJPs across Tech Mahindra for various roles .

To find more about us visit us on http://www.techmbs.in/

Location: Pune

Eligibility Criteria-

1. SSC with 1year of International BPO experience in voice process.

2. HSC/Graduate with at least 6months of International BPO voice experience.

* Ex-employee can also apply as per re-hire eligibility criteria.

BENEFITS-* Company standard Salary hike + Incentives.

*Pick-up & drop facilities. (subject to boundaries)

PROCESS:

Customer Service

Contact- Raashi Kulshrestha(HR)

+91 7888029608


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Qualities Needed for This Jobs
Customer Service, Customer Care, Customer Support, Customer Service Executive, Customer Care Executive, International Voice, Bpo, Inbound, International Sales, Voice Process, Technical Support
Candidate Profile
Providing Resolutions Over Inbound/outbound Calls Form Uk / Australian Customers.
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Pune
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Call Center
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