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Customer Care Executive - International Voice Process - Telecom Domain Jobs

Arise Solution
Job Shared by MonsterIndia
Job Description
Job Profile:-
*Courteously handle retailer and consumer questions by telephone and through written correspondence.
*Where needed, screen incoming calls and redirect the party to the correct department.
*Where needed, screen incoming calls and redirect the party to the correct department.

*Research relevant databases and research materials to correctly answer product
questions regarding ingredients and labels.
*Prepare and summarize research for other team members in a way that is understandable
to customers.
*Ability to write reports, business correspondence, and procedure manuals.
*Computer skills, including Window€™s €™98 or above.
Candidate Profile:-
€Must have the ability to identify customer need and translate customer need into solution requirements

€Excellent written, oral and presentation skills
€Strong interpersonal skills
€Ability to effectively plan and possess strong analytical skills
€Ability to partner, influence and negotiate
€Ability to make decisions and think in broad terms, considering the impact to the entire company
€Ability to team effectively at all levels of IMRM and customer personnel (to include C-level) on a wide range of topics and issues
About Company:-
Arise Solution is a professionally managed consultancy firm, servicing Global IT & non-IT giants for their sourcing and infrastructure demands.
Arise specializes in providing End-to-End solutions, qualified personnel and onsite/offshore services to meet aggressive deadlines. Our excellence is in providing highly qualified and experienced resources with extensive hands-on experience in managing turnkey projects.
Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet your needs.
Our flexibility and Client Centric culture makes us the right partner for you.
Understand business needs and suggest cost effective measures to implement solutions.
Qualities Needed for This Jobs
International Call Center, Ascendum, Us Medical Billing, Diploma In Bpo, Pgp (bpo Operations Management), Bpo Course With Fluent English, Bachelors Program In Bpo
Candidate Profile
Endeared Candidate, Presently Arise Solution Is Hiring Candidates For International Domain To Crave Your Career And Improving Your Skills And Knowledge. With Excellent Communication Skills Have To Escalate The Doubts Of International Customers.
Looking for Any Graduate graduates profile.
More Information
Location Ahmedabad
Education Any Graduate
Experience 0 (yrs)
Industry Call Center
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